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10-05-2017

IN

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SD Card stop working in MOTO X Play

2017-10-05, 11:07 AM

Hi Team,

 

My SD card was working fine as a internal storage in moto x play. But after restart my phone stop detecting SD card. its just checking for errors every time and gone. I tried to format in laptop but it is write protected now because i was using SD Card as a internal storage. I tried in latest phones like moto G5s Plus with naugat OS . That phone is able to detect my card and read data but not able to format. As there is no information for naugat update for MOTO X PLAY till now so that option is also not available for me . Please help me to resolve this issue.

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2438 Posts

12-19-2016

PH

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Re: SD Card stop working in MOTO X Play

2017-10-06, 18:33 PM

wrote:

Hi Team,

 

My SD card was working fine as a internal storage in moto x play. But after restart my phone stop detecting SD card. its just checking for errors every time and gone. I tried to format in laptop but it is write protected now because i was using SD Card as a internal storage. I tried in latest phones like moto G5s Plus with naugat OS . That phone is able to detect my card and read data but not able to format. As there is no information for naugat update for MOTO X PLAY till now so that option is also not available for me . Please help me to resolve this issue.


Hi Aj_MOTO_X_PLAY

 

 

Have you tried using a different SD card? How did you restart your phone? 

 

Regards,
Ella
Motorola Support

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1 Posts

07-30-2018

MX

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Re: SD Card stop working in MOTO X Play

2018-07-31, 0:16 AM

Hi, same problem. The first year happen once with a standar 32Gb class 10 Sandisk memory, after that I bought a Sony 32 Gb SDHC I U1  70Mb/s and some months later, the same problem, my pictures, my data gone.  I blamed to the memory cards.   This year en March I bought a Lexar 1000x 32Gb SDHC II U3 150Mb/s, again in June lost the access to the memory... I had could replace the same model with the warranty, and one month later, it do it again.  I am very worry becouse every time is happening in shortest time.  After 4 damaged microsd cards, I know, there was not them.  It is my moto x play who is destroying in some how the microsd.

Is so shame, becouse I love the 23Mpx camera, and some other staff, but my information, my pictures, my experience is erased with frecuenly, and some never come back.

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