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lucaskoliveira
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Posts: 4
Registered: ‎04-07-2016
Location: BR
Views: 17,028
Message 1 of 4

Unable to login with Google Account after Hard Reset

Hey guys,

 

I've applied a hard reset on my XT1563 and now couldn't able to login with my Google Account because I've changed that password.

 

I've tried to unlock bootloader, but I can't access Device Options to enable developer functions.

 

C:\Users\Lucas>fastboot oem unlock ABC......
...
(bootloader) Check 'Allow OEM Unlock' in Developer Options.
FAILED (remote failure)
finished. total time: 0.011s

 

It's running android 6.0.1.

lucaskoliveira
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Location: BR
Views: 17,020
Message 2 of 4

Re: Unable to login with Google Account after Hard Reset

Verify your account

This device was reset. To continue, sign in with a Google Account that was previously synced on this device.

 

It ask me for “owner’s account for this phone … ”, I type the google mail + new password – not accept – I type old pass – not accept.

lucaskoliveira
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Registered: ‎04-07-2016
Location: BR
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Message 3 of 4

Re: Unable to login with Google Account after Hard Reset

I've changed my google password 100 times and successfully recovered my previous password, but I'm still unable to unlock my phone.

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lucaskoliveira
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Posts: 4
Registered: ‎04-07-2016
Location: BR
Views: 17,258
Message 4 of 4

Re: Unable to login with Google Account after Hard Reset

I've had waiting 72 hours and successfully unlocked my phone using my google email/old password.