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83 Posts

09-08-2015

United States of America

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Anyone else having issues with VZW activating?

2015-09-11, 16:54 PM

I am going from an HTC One M7. I need a new SIM card, because that one doesnt fit. Verizon is giving me the run around saying the IMEI number isnt long enough. I have a SIM card, but they cant seem to get it activated, they are having to get tech support involved now.



 



 

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83 Posts

09-08-2015

United States of America

11 Signins

158 Page Views

  • Posts: 83
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  • Location: United States of America
  • Views: 158

Re: Anyone else having issues with VZW activating?

2015-09-11, 18:45 PM

This has since been resolved. The first lady never called me back, so I called back. I received this really awesome rep. He knew what he was talking about. It took him 5 minutes. He said in that case they just activate the SIM without an IMEI number. So, I am all set and ready to go, but just for reference if anyone else gets that issue they need to just activate it without the IMEI number.

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83 Posts

09-08-2015

United States of America

11 Signins

158 Page Views

  • Posts: 83
  • Registered: ‎09-08-2015
  • Location: United States of America
  • Views: 158
  • Message 2 of 7

Re: Anyone else having issues with VZW activating?

2015-09-11, 18:45 PM

This has since been resolved. The first lady never called me back, so I called back. I received this really awesome rep. He knew what he was talking about. It took him 5 minutes. He said in that case they just activate the SIM without an IMEI number. So, I am all set and ready to go, but just for reference if anyone else gets that issue they need to just activate it without the IMEI number.

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9 Posts

11-13-2013

United States

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Re: Anyone else having issues with VZW activating?

2015-09-12, 0:06 AM

Consider yourself lucky. Most Verizon reps will swear up and down that they cannot register a SIM without an IMEI.

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55 Posts

09-12-2015

United States of America

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Re: Anyone else having issues with VZW activating?

2015-09-12, 14:08 PM

I walked into US Cellular yesterday with my still in plastic MOTO X Pure box and the guy had a little trouble setting my phone up under the system  since he had to add information that I assume would usually be there by the time the phone arrives in stock.  he had to get a manager and other workers weren't sure he could do it but he ended up finding his way around and getting me a new sim card and entering all the data that was needed from my box.    in the end, there were a couple staff people peaking at the new phone and curious to know more about it since.   YAY.  Im excited!



 



 

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163 Posts

09-02-2015

India

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Re: Anyone else having issues with VZW activating?

2015-09-12, 14:24 PM

My local Verizon store opens in 30 minutes. This is my first smart phone so we'll see how it goes. Joining my brothers plan and he added me as an account manager so I've been told it should be pretty straightforward.

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9 Posts

11-13-2013

United States

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Re: Anyone else having issues with VZW activating?

2015-09-12, 15:25 PM
Well if they have problems you can ask them to activate a SIM using one if their display phones that uses a nano-SIM. Then swap the active SIM into your phone.
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163 Posts

09-02-2015

India

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Re: Anyone else having issues with VZW activating?

2015-09-12, 16:40 PM

Took the guy at my Verizon store about 20 mins to get my Pure activated. The SIM wasn't recognizing so he called tech support and they did something to spoof it.



Also, the Pure Edition 2015 wasn't listed in Verizon's database so mine is temporarily showing up as the Nexus. They said it will take a couple of days for it to propagate.



Regardless, I have my new number and I'm good to go!

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