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10 Posts

12-17-2015

United States of America

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  • Message 11 of 353

Re: Choppy call audio after MM upgrade w/VoLTE

2016-01-08, 17:06 PM

Hi Matt,



I live in the Chicago area here. My general zip code is 60107, but I experience the problem throughout the whole area. 

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70 Posts

12-21-2009

United States

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  • Message 12 of 353

Re: Choppy call audio after MM upgrade w/VoLTE

2016-01-08, 17:12 PM

Hi Matt - northwest (60047) and west (60143) suburbs of Chicago.

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3 Posts

01-07-2016

United States

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  • Message 13 of 353

Re: Choppy call audio after MM upgrade w/VoLTE

2016-01-08, 18:54 PM
Matt,
Chicago Suburbs here as well, 60056 and 60007.

Thanks for looking into it.
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2 Posts

01-17-2016

United States of America

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  • Message 14 of 353

Re: Choppy call audio after MM upgrade w/VoLTE

2016-01-17, 4:17 AM

I have the same issue.  I live in Tampa on T-Mobile with MM installed.

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19 Posts

01-18-2016

United States of America

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  • Message 15 of 353

Re: Choppy call audio after MM upgrade w/VoLTE

2016-01-18, 11:16 AM


I am on the T-Mobile network (Oklahoma City, 73034) and have also been experiencing this issue since the Marshmallow update. I haven't had a chance to test this outside of the Oklahoma City metropolitan area, but it seemed to be happening everywhere, without regard to any specific location. I have since turned off "Enhanced 4G LTE Mode" to temporarily remedy the problem. However, I so enjoy the crisp clarity of VoLTE calls, and I am hoping Motorola can soon fix this.



One thing I have personally noticed is that VoLTE calls don't seem to be subject to the chopping/clipping effect; only regular, non-VoLTE calls seem to be affected. Has anyone else noticed this?

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3 Posts

01-27-2016

Switzerland

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  • Message 16 of 353

Re: Choppy call audio after MM upgrade w/VoLTE

2016-01-27, 1:44 AM

Wow, I thought it was just me till I finally logged into the forums tonight for the first time.   I experienced this same choppiness after the MM update and ended up turning off Advanced Calling.   (Columbus, OH 43230)

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10 Posts

11-28-2015

Chile

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  • Message 17 of 353

Re: Choppy call audio after MM upgrade w/VoLTE

2016-01-27, 15:01 PM
I am on Verizon and having the same issues with calls. I have to turn off Enhanced 4G LTE mode just to make calls so people can hear me. It is so bad that I was considering buying another phone until I came across this thread. I make a lot of calls for my job and need the ability to talk and access Internet at the same time.

Orrville, OH 44667

Any update or suggestions? I have strong 4G here. Also tried factory reset but made no difference.
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1 Posts

01-28-2016

India

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  • Message 18 of 353

Re: Choppy call audio after MM upgrade w/VoLTE

2016-01-28, 21:10 PM
I am happy to find this thread. I am on Metro PCS (T-Mobile) and also had to turn off enhanced 4GLTE just to make the calls audible. I am in Louisville Kentucky and Southern Indiana (40223 and 47119). Interesting that I contacted Motorola technical support and they knew nothing of the issue and pointed to the carrier, that there was nothing wrong with the phone. I then started going through settings and took a guess and turned off enhanced 4GLTE. I ask again, is a fix in work? Thank you!
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10 Posts

11-28-2015

Chile

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  • Message 19 of 353

Re: Choppy call audio after MM upgrade w/VoLTE

2016-01-29, 1:53 AM
I have seen on XDA that a few people have gone back to offical lollipop. Now that I know a downgrade is possible it may be a solution. It is not something I want to do but I can't access the internet and talk on Verizon with enhanced 4g LTE enabled which is a feature I actually need to remote while talking to someone.
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7 Posts

10-14-2015

United States of America

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  • Message 20 of 353

Re: Choppy call audio after MM upgrade w/VoLTE

2016-01-30, 23:48 PM

Same situation as everyone else.  All through Chicago area on T-mobile.  Does not happen with every call but happens often.  Only started after MM update.  This and the phone not ringing over blue tooth audio when in car (Hundreds of post abt this on different devices and car combinations - also a post MM treat) are driving me crazy.  Was always an Android fan, but this has soured me.

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