04-01-2018 07:24 AM
05-24-2018 04:01 PM
I am running into the same issue. I plug the phone in with the plug/charger that came with the phone, and it doesn't charge. If I push the charger with my thumb waaaaay over to the right, it charges. I do not want to have to hold the phone everytime it needs to be charged. Is there a simple fix to this?
05-25-2018 02:39 PM
There's a way to avoid potential damage to the charge port. Get a magnetic charging micro usb plug and cable. A plug permanently (removable) goes into the charge port. When you want to charge, the cable attaches magnetically and makes a connection to charge . Also, the cable's orientation does not matter, so no more fumbling with "which way is up!".
The one I have (link below) is charge only, so get a data one if you need it.
12-29-2018 08:29 AM
I'm on my second phone. Replaced after charging port wore out and failed.
4 months later and after purchasing a new AC NON-USB charger!! (So you can't charge in a vehcile or USB port)
It has failed. Verizon charged me $38 for a replacement AC/DC charge cords. It frayed at the end. Very poor quality cable. Was too stiff and the plastic insulation at connecting the the male plug cracked. This is an extremely poor, inferior, substandard quality power cable and the charge port on the Moto is too fragile. I believe it was designed to fail! Numerous posts can be found throughout the web with regard to the Moto charge port failure. I purchased a car charger from the Verizon and the end connector completely broke off clean from where it was soldered on to the red end of the plug. I've never seen such a poor design and rinky-dink assembly! I have over the course of 1.5 years invested $1,700 on hardware including all the Moto attachments. I have two phone that do not work now. I even purchased a wifi charge pad to do away with the cables. It works extremely slow and for what it's worth, when I get a full overnights charge to 100% I'm lucky if I can get a fuill hours use out of the phone. I left Verizon who I have been with for over 18 years and switched to T-Mobile. I havbe 4 lines and my ulimited talk and text bill is less then 25% what I was paying at Verizon. Switched to a Galasxy S9 with T-Mobile. Love it! And I'm under no contract as I await my free 50" LED Ultra K TV they are sending me
03-13-2019 08:46 PM