02-06-2018 10:51 AM
Starting today, there is no media sound from the built in speakers. Ringers, notifications, and alarms work fine. But, when I play music or videos (Google Play Music and YouTube) there is no audio unless I plug in headphones (which work fine). Nor, can I hear the assistant.
In Settings/Sound & Notification, I can adjust the Alarm and Ring volume and hear the sample sound fine, but when I adjust the Media volume I hear nothing, unless I plug in headphones in which case I can hear it fine.
What's wrong? What happened to my media sound?
I just had the exactly same problem that you described (only the original problem and not those from other guys).
And I think I found a solution... And I found it at the last moment, when I was about to downgrade my android version.
Ok the solution that worked for me was to restart the cellphone in safe mode:
1- First, you should push the power buttom, and screen with the shutdown option will appear.
2- You will keep pushed this option for a few seconds and a promt to enter into safe mode will appear and you accept it.
3- After entering in safemode you will note that the sound came back, so now you should normally restart your phone.
4- Done, now your sound has come back like magic.
I'm not sure of why we had this problem but I think that it is because I'm not using the google launcher. In my case I prefer the Nova launcher because the google one is the worst ever, and mainly because of the google bar everywhere. Anyway, i just start using my Nova launcher again and I recovery the sound functionality.
Good luck for you !
02-09-2018 10:51 PM