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2divyanshu
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Posts: 10
Registered: ‎04-19-2017
Location: IN
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Message 1 of 21

No system UI tuner on Moto X style xt1572

I am using moto x style , Android 6.0, I pressed and hold settings icon from notification bar but it didn't opened up system UI tuner option. Has Motorola disabled this option too , despite of debarring us from volte support after spending so much money on this phone.

falflek
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Message 2 of 21

Re: No system UI tuner on Moto X's style xt1572

On mine eu phone with 6.0.1 it's there and it's working fine. Try hold longer, does the wheel spin?

2divyanshu
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Location: IN
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Message 3 of 21

Re: No system UI tuner on Moto X's style xt1572

I tried but nothing happened, wheel just won't spin, it shows my android version 6.0

2divyanshu
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Message 4 of 21

Re: No system UI tuner on Moto X's style xt1572

Screenshot_20170419-183237.png

 

 

 

 

 

 

Senior MotoAgent
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Location: PH
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Message 5 of 21

Re: No system UI tuner on Moto X style xt1572

Hi 2divyanshu,

 

 Have you tried to reboot the phone? May I know where did you purchase the phone? Would you please update your profile with the serial/IMEI/MEID number of your phone? is it okay if we look at your apps? This will help us investigate. Make sure that your Motorola Privacy is enabled.

Update your profile here


Regards,
Jess
Motorola Support

2divyanshu
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Message 6 of 21

Re: No system UI tuner on Moto X's style xt1572

it didn't worked
2divyanshu
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Message 7 of 21

Re: No system UI tuner on Moto X style xt1572

My phone has only "Power off " option, I have switched it on-off many times but nothing changed. I had purchased it from an online website https://www.flipkart.com .
It show 2 IMEI numbers 352342070747878 , 352342070753876 . Yes please , investigate further.
Thanks in Advance.
2divyanshu
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Message 8 of 21

Re: No system UI tuner on Moto X style xt1572

Screenshot_20170420-093045.png

 

 

 

Moto Sr Moderator
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Message 9 of 21

Re: No system UI tuner on Moto X style xt1572


@2divyanshu wrote:

Screenshot_20170420-093045.png

 

 

 


In the past some phones just would not activate this until a reset was performed... it seems to be an android bug. You could try rebooting into safe mode (your phone does not have a reboot option - just power off, then on)

 

To reboot into safe mode, tap the power button until you see power off on screen. Then tap and hold power off (on screen) and a new menu will appear to reboot into safe mode.


* Search box is your friend * I don't respond to PM if question belongs in forum
2divyanshu
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Message 10 of 21

Re: No system UI tuner on Moto X style xt1572

I did everything as you mentioned but still same problem persists. Wheel doesn't spin, no system UI tuner.Screenshot_20170420-211326.png