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32 Posts

03-20-2016

USA

92 Signins

512 Page Views

  • Posts: 32
  • Registered: ‎03-20-2016
  • Location: USA
  • Views: 512
  • Message 11 of 21

Re: Phone not repaired in over 70 days

2016-03-27, 14:10 PM

They told me they are out of stock and hopefully get it by the upcoming week

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262 Posts

02-05-2015

India

203 Signins

1397 Page Views

  • Posts: 262
  • Registered: ‎02-05-2015
  • Location: India
  • Views: 1397
  • Message 12 of 21

Re: Phone not repaired in over 70 days

2016-03-29, 9:38 AM

Hi Chetan,

 

Sorry to hear that,you will hear from our team today.

 

Thanks

Motorola Support 

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10 Posts

03-18-2016

chandigarh

22 Signins

226 Page Views

  • Posts: 10
  • Registered: ‎03-18-2016
  • Location: chandigarh
  • Views: 226
  • Message 13 of 21

Re: Phone not repaired in over 70 days

2016-03-29, 11:01 AM

Are you ever going to repair the phone??

Got a call from motorola, i was told to wait another 3,4 days. This is the 6/7th deadline you have missed. :smileymad:

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10 Posts

03-18-2016

chandigarh

22 Signins

226 Page Views

  • Posts: 10
  • Registered: ‎03-18-2016
  • Location: chandigarh
  • Views: 226
  • Message 14 of 21

Re: Phone not repaired in over 70 days

2016-04-01, 11:26 AM

Lost all the trust on motorola today, it has been almost 3 months now and the guy from customer support called and said it going to take one more month, but i will get extended warranty.

First of all, i am using a borrowed samsung feature phone from three months.

I don't care what is your policy here in India, i just want the replacement of my phone by monday.

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262 Posts

02-05-2015

India

203 Signins

1397 Page Views

  • Posts: 262
  • Registered: ‎02-05-2015
  • Location: India
  • Views: 1397
  • Message 15 of 21

Re: Phone not repaired in over 70 days

2016-04-01, 14:15 PM

Hi Chetan,

 

Believe someone's contacted you sharing an update.

 

Thanks

Motorola Support 

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8 Posts

04-01-2016

United States of America

9 Signins

71 Page Views

  • Posts: 8
  • Registered: ‎04-01-2016
  • Location: United States of America
  • Views: 71
  • Message 16 of 21

Re: Phone not repaired in over 70 days

2016-04-01, 17:14 PM

They dont repair phones.. they just give you a refurbished one. With hopes that the one they give you isnt also messed up.

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18 Posts

03-14-2016

Ohio

54 Signins

362 Page Views

  • Posts: 18
  • Registered: ‎03-14-2016
  • Location: Ohio
  • Views: 362
  • Message 17 of 21

Re: Phone not repaired in over 70 days

2016-04-01, 18:32 PM

wrote:

They dont repair phones.. they just give you a refurbished one. With hopes that the one they give you isnt also messed up.


That's exactly what happened to me, the refurbished phone arrived broken. Now I'm almost at a month without a working replacement and I am afraid it's going to be another 2-3 months...

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10 Posts

03-18-2016

chandigarh

22 Signins

226 Page Views

  • Posts: 10
  • Registered: ‎03-18-2016
  • Location: chandigarh
  • Views: 226
  • Message 18 of 21

Re: Phone not repaired in over 70 days

2016-04-07, 12:54 PM

Hi Sandeep

I need an update about the replacements parts.

Thank you

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262 Posts

02-05-2015

India

203 Signins

1397 Page Views

  • Posts: 262
  • Registered: ‎02-05-2015
  • Location: India
  • Views: 1397
  • Message 19 of 21

Re: Phone not repaired in over 70 days

2016-04-07, 14:27 PM

Hi Chetan,

 

Hope,someone from the team have reached you sharing an update.

 

Thanks

Sandeep

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10 Posts

03-18-2016

chandigarh

22 Signins

226 Page Views

  • Posts: 10
  • Registered: ‎03-18-2016
  • Location: chandigarh
  • Views: 226
  • Message 20 of 21

Re: Phone not repaired in over 70 days

2016-04-11, 12:31 PM

Hi Sandeep,

Thanx for your help.

I will collect the device tomorrow, but I'm concerned about the ectension of warranty, Because i submitted the phone on 4th of jan but the job sheet says 23rd of jan.

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