Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

Moto X PhonesMoto X Pure / Moto X Style
All Forum Topics

10 Posts


United States of America

11 Signins

100 Page Views

  • Posts: 10
  • Registered: ‎10-07-2016
  • Location: United States of America
  • Views: 100
  • Message 1 of 3

Random Shut down X1575

2016-10-07, 20:35 PM

In the last few days, my XT1575 has randomly shut itself off. It is not a battery issue, as when I started the phone after the last shutdown the battery had 87% life left. When the device reaches this state, the only way I've been able to get it restart was to put it on the charger, even briefly.


Until yesterday I was running stock, but rooted. I did a factory reset, but am running an alternative ROM. Android version: 6.0.1 | Build: MPH24.107-58-1.


Do I have a hardware issue?


12372 Posts


United States of America

2935 Signins

20947 Page Views

  • Posts: 12372
  • Registered: ‎02-02-2016
  • Location: United States of America
  • Views: 20947
  • Message 2 of 3

Re: Random Shut down X1575

2016-10-07, 23:36 PM

There's no way to tell, since your phone is modded.


Moto's policy is that the warranty is void when the phone is modded, so yours is a device we can't support here, especially since you're running an alternative ROM.




957 Posts


United States of America

1101 Signins

6501 Page Views

  • Posts: 957
  • Registered: ‎02-20-2009
  • Location: United States of America
  • Views: 6501
  • Message 3 of 3

Re: Random Shut down X1575

2016-10-08, 0:50 AM

Really, you shouldn't have rooted it til after the warranty expired...you kinda lost the value of the warranty you paid for as part of the total purchase price of the phone by rooting it.


Separately, if you have added a microSD card to the phone, run it for a couple of days without it. Just in case it is a problem related to a slow or defective microSD. I've seen lots of errant behavior from any manufacturers Android phone with poor microSD cards.

Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop





No, I don’t want to share ideas Yes, I agree to these terms