07-11-2019 12:23 PM
07-12-2019 07:53 AM
Thanks for posting. Can you please confirm if the car is connected to the android auto screen on and if the phone is successfully connected?
07-12-2019 10:52 AM
not sure what "if the car is connected to the android auto screen on" but the phone is connected to my car and Android Auto works on my car's stereo. The issue is my phone screen doesn't lock anymore once I plug it in. Other phones do. I have tried different USB cables. I have attached a photo of the lock screen that is expected when plugging in.
07-12-2019 01:36 PM
Android auto does not work properly on moto x4 since pie update. It either doesn't connect or it simply connects/disconnects. It's been mentioned on this forum a hundred times. Moto agents are still ignoring it. My suggestion to you is to bin your moto x4 and move on to another brand.
07-15-2019 01:25 PM
I would still like to further assist you with this. Can you please check and verify, when you press the power key button and unlock it, what do you see on the screen?
07-15-2019 02:22 PM
When I lock the screen and unlock it, I see the Android auto lock screen which is good. However, it should come up when I first plug in the phone with the screen on.
So the workaround is to lock then unlock the screen. But how come it won't come up when the screen is on? Could be an issue with the app and my head unit communicating. I have heard other X4 users say there's comes up with their cars.