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electrikmayhem
What's DOS?
Posts: 1
Registered: ‎02-14-2019
Location: US
Views: 701
Message 41 of 111

Re: Android Auto worst after Pie Update - Disconnects right after connected

Since the Android 9.0 update, I'm also having the exact same issue as others in this thread. I have a Sony XAV-AX100. I've updated my profile with the necessary info as well. Hoping Lenovo can address this before I decide to sell my X4 and look for a new device. :/

Lesmoore15
Paper Tape
Posts: 6
Registered: ‎12-21-2018
Location: US
Views: 645
Message 42 of 111

Re: Android Auto worst after Pie Update - Disconnects right after connected

Checked my settings. All set. 

 

Ecurb
Fanfold Paper
Posts: 8
Registered: ‎12-26-2018
Location: US
Views: 618
Message 43 of 111

Re: Android Auto worst after Pie Update - Disconnects right after connected

Entered one of my two X4s in my profile/settings.

Senior MotoAgent
Senior MotoAgent
Posts: 4,728
Registered: ‎03-05-2018
Location: US
Views: 560
Message 44 of 111

Re: Android Auto worst after Pie Update - Disconnects right after connected

Thanks, everyone for updating your profile. I will provide all the details to the team.

 

Best regards,
Rich
Motorola Support

PankajGarg
What's DOS?
Posts: 1
Registered: ‎02-20-2019
Location: IN
Views: 525
Message 45 of 111

Re: Android Auto worst after Pie Update - Disconnects right after connected

I am still facing the problem. Android auto disconnects randomly for me.

Senior MotoAgent
Senior MotoAgent
Posts: 4,728
Registered: ‎03-05-2018
Location: US
Views: 469
Message 46 of 111

Re: Android Auto worst after Pie Update - Disconnects right after connected


@PankajGarg wrote:

I am still facing the problem. Android auto disconnects randomly for me.


Thanks for posting on this thread. Can you please update your profile too? Also, what's the make and model of your vehicle and vehicle's dock? Let me know.

 

Best regards,
Rich
Motorola Support

adolly10
Paper Tape
Posts: 4
Registered: ‎02-27-2019
Location: US
Views: 369
Message 47 of 111

Re: Android Auto worst after Pie Update - Disconnects right after connected

I also bought a new X4 and AA work perfectly for a few weeks. Then all of a sudden, it keeps disconnecting. 

 

AA is the main app I use in the car. 

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Ecurb
Fanfold Paper
Posts: 8
Registered: ‎12-26-2018
Location: US
Views: 353
Message 48 of 111

Re: Android Auto worst after Pie Update - Disconnects right after connected

Update: I had said that my X4 worked fine with my Subaru 2019 Crosstrek Limited. But on a six hour car trip the X4 disconnected so often that I finally just connected my Pixel3 which worked without ever disconnecting.
adolly10
Paper Tape
Posts: 4
Registered: ‎02-27-2019
Location: US
Views: 309
Message 49 of 111

Re: Android Auto worst after Pie Update - Disconnects right after connected

I have updated my imei for my moto x4. My phone worked well on andoid auto for a week. Then, it would connect for ten or so minutes and disconnect. Now, it will not connect at all. It does it in my 2018 sonata and also my wifes 2017 sonata. So, it is not vehicle specific. Also, on several usb cables. Please help. 

kralcd
SCSI Port
Posts: 33
Registered: ‎05-09-2018
Location: US
Views: 267
Message 50 of 111

Re: Android Auto worst after Pie Update - Disconnects right after connected

The X4 / Android Auto Fiasco has been ongoing since the X4 came out. Neither Google (Android Auto) nor Lenovo/Moto has shown any interest in fixing it. The have been asking for customers to submit their info while showing themselves to be incapable of solving the problems. Get a phone that works with AA (like pixel) if you want AA.
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