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juliff
Fanfold Paper
Posts: 13
Registered: ‎01-04-2019
Location: US
Views: 699
Message 21 of 77

Re: Android Auto worst after Pie Update - Disconnects right after connected

Any progress on this? Has the problem been identified?

 

I am about to return these, but would rather not. Unfortunately, my return period is almost up.

Calimax
Paper Tape
Posts: 3
Registered: ‎01-28-2019
Location: DE
Views: 610
Message 22 of 77

Moto X4 / Android 9.0 Pie / Android Auto connection issue

Dear Moto team,

 

Please be so kind and inform us about the timing for a solution regarding connection issues with Android Auto.

 

Many thanks and best regards,

Calimax

alul
Fanfold Paper
Posts: 11
Registered: ‎03-16-2018
Location: US
Views: 502
Message 23 of 77

Re: Android Auto worst after Pie Update - Disconnects right after connected

Any updates on this issue? I remember (and indeed, you can find relevant threads in this exact same forum) that this same phone had the exact same issue with initial release of android 8, then got fixed in future updates. (Motorola engineers, I have a hint for you: it has something to do with how/when phone locks itself. You might have forgotten it, but I remember!)

 

It never ceases to amaze me that Motorola was aware of a similar issue in a previous OS release and fixed it, yet didn't even bother to try and test this phone/OS combo on a car with android auto before releasing android pie update. It's sad to see that new owners of Motorola retained just a name from what used to be a robust phone company, no more proper engineering folks, buckle up, or change your phone Smiley Happy

juliff
Fanfold Paper
Posts: 13
Registered: ‎01-04-2019
Location: US
Views: 496
Message 24 of 77

Re: Android Auto worst after Pie Update - Disconnects right after connected

Gave up. No response from Motorola/Lenovo other than reboot, etc. Returned two Moto X4s that I bought for Christmas for my wife and me. Now I need to find something else that I know will work with Android Auto.

Senior MotoAgent
Senior MotoAgent
Posts: 4,487
Registered: ‎03-05-2018
Location: US
Views: 420
Message 25 of 77

Re: Android Auto worst after Pie Update - Disconnects right after connected

Hi Everyone,

 

Can you please confirm the Make/Model/Trim of your vehicle and the Make/Model of the stereo in your vehicle? Thank you. 

 

Best regards,
Rich
Motorola Support

 

 

diobando
Ctrl-Alt-Del
Posts: 11
Registered: ‎12-03-2018
Location: US
Views: 421
Message 26 of 77

Re: Android Auto worst after Pie Update - Disconnects right after connected

Hyundai Sonata Sport 2015 with the stock radio
juliff
Fanfold Paper
Posts: 13
Registered: ‎01-04-2019
Location: US
Views: 416
Message 27 of 77

Re: Android Auto worst after Pie Update - Disconnects right after connected

2017 Mercedes GLE350, everything stock.

Ecurb
Fanfold Paper
Posts: 7
Registered: ‎12-26-2018
Location: US
Views: 389
Message 28 of 77

Re: Android Auto worst after Pie Update - Disconnects right after connected

Sony XAV-AX5000 stereo Android Auto version 1.01 aftermarket install in a 2000 Honda CRV

alul
Fanfold Paper
Posts: 11
Registered: ‎03-16-2018
Location: US
Views: 380
Message 29 of 77

Re: Android Auto worst after Pie Update - Disconnects right after connected

VW Tiguan 2017 std. radio

Calimax
Paper Tape
Posts: 3
Registered: ‎01-28-2019
Location: DE
Views: 351
Message 30 of 77

Re: Android Auto worst after Pie Update - Disconnects right after connected

VW Caddy 2017 with Composition Media (std. radio).

 

And again ... this radio and android auto works absolutely fine with other android mobile phones.

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