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Playstation4
What's DOS?
Posts: 1
Registered: ‎12-28-2018
Location: IN
Views: 1,234
Message 141 of 178

Moto X4 showing software up to date

I have bought new X4 6gb. I have updated the phone to October 2018 security patch but after that there are no updates available and phone is showing software up to date but the android version is still on 8.0, I'm from India. People in India are getting Pie update but for me even 8.1 update is not showing. 

Techlover
Blue Screen Again
Posts: 1
Registered: ‎08-06-2017
Location: IN
Views: 1,016
Message 142 of 178

TURN OFF "FINGERPRINT SENSOR CAN TURN OFF PHONE" OPTION

Hello there! 

 

So I just updated my Moto x4 (non-android one) to Android 9. 

The update brought quite a few changes, mostly good and appreciable, but there's one thing where I am facing some issues i.e. One touch navigation / Gesture bases navigation. 

So I have been using one touch nav for a long time. And it worked fine, though I didn't like that "fingerprint sensor can lo5ck the screen" feature, so I used to keep it of. And everything was working fine.

 

But after the update  just to see the kind of navigation gestures and stuff was there, I turned off "one button navigation", but a few minutes later, I turned it back on. And as I turned it on, the "fingerprint sensor can lock phone

" turned on automatically. So as always I wanted to turn it off  but unlike other times, after the Android 9 update, I can't seem to find any such option . I REALLY HATE THIS FEATURE.

So can someone please help me with this?

 

Can someone please tell me how to turn off "Fingerprint sensor can lock phone"?

 

IN THE HOPE OF AN EARLY AND POSITIVE RESPONSE FROM YOUR SIDE

 

P. S. - Please find attached screenshots showing the changes in the options available before and after the update . 

 Screenshot_20190105-110938.pngOptions available before Android 9 update

 

 

 

Screenshot_20190105-111025.pngOptions after the Android 9 update

 

ShaunOfTheDead
What's DOS?
Posts: 1
Registered: ‎01-05-2019
Location: GB
Views: 871
Message 143 of 178

XT1900-5 RETEU ANDROID 9.0

Been led to believe android 9 pie arriving to XT1900-5 reteu version in quarter 1 2019

 

Is this seriously happening? Cos it seems awfully late as it is :/

 

I know I can attempt to do an update manually via xda development but would sooner have an OTA official update from Lenovo/Motorola

 

Thanks in advance.

Pradeep890
Punch Card
Posts: 9
Registered: ‎10-25-2018
Location: IN
Views: 969
Message 144 of 178

Re: Android pie update

Hello moto agents, everyone with model number XT1900-2 ,software channel = retin (retail version) are experiencing a bug after updating the phone to Android pie. While downloading or updating an app, there is no progress notification in the notification panel.

Nemade91
Paper Tape
Posts: 2
Registered: ‎12-19-2018
Location: IN
Views: 930
Message 145 of 178

Re: Moto X4 (India) any plans to upgrade to Android P?

And whate about the moto g5splus of android pie
SomeNothingness
Token Ring
Posts: 510
Registered: ‎06-23-2012
Location: US
Views: 924
Message 146 of 178

Re: Moto X4 (India) any plans to upgrade to Android P?

This is the X4 community you might need to refer to the correct community for your device.

Mparks1
Punch Card
Posts: 37
Registered: ‎09-22-2018
Location: US
Views: 898
Message 147 of 178

Re: Moto X4 (India) any plans to upgrade to Android P?

Per Motorola's product updates page Moto g5sPlus recieved Android 8.1 Oreo starting in October 2018 and is scheduled to continue to receive security updates.  

Since they didn't indicate any OS upgrade at this time I'd say getting pie update is unlikely.  The G6 will get pie. 

Apple Certified iOS Technician who likes Android
Senior MotoAgent
Senior MotoAgent
Posts: 5,397
Registered: ‎07-12-2014
Location: US
Views: 876
Message 148 of 178

Re: Android pie update

Hi guys,

 

If you have already updated to Android Pie on your Moto X4 and you wish to report anything that you feel is out of the ordinary, please create a new thread (if there's no existing thread about it yet). This thread is about Android Pie schedule. Let's keep it at that.

 

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

NX1977
SCSI Port
Posts: 79
Registered: ‎10-07-2016
Location: GB
Views: 682
Message 149 of 178

What happened to RETEU updates???

Just wondering why tgere haven't been any RETEU updates?? 

 

Security update stuck at October 2018

 

No update to 8.1

 

 

Why aren't the SIM free RETEU devices getting updates? 

Senior MotoAgent
Senior MotoAgent
Posts: 83
Registered: ‎01-18-2019
Location: PH
Views: 643
Message 150 of 178

Re: What happened to RETEU updates???


@NX1977 wrote:

Just wondering why tgere haven't been any RETEU updates?? 

 

Security update stuck at October 2018

 

No update to 8.1

 

 

Why aren't the SIM free RETEU devices getting updates? 


Hi NX1977,

 

Thank you for reaching out, we are happy to help. Please update your profile with current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well.

Need help updating your profile? See here

 

 

Regards,
Mandy
Moto Support

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