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peachtree
802.11n
Posts: 634
Registered: ‎07-12-2011
Location: DE
Views: 614
Message 61 of 177

Re: Android pie update

I purchased my X4 retail, and so my device is also a BYOD, but since my chosen Carrier in Germany is Vodafone, the update has to come through them.
And for us in Europe, it would be great to hear if Pie has even been sent to the Carriers over here for testing.
Mparks1
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Posts: 33
Registered: ‎09-22-2018
Location: US
Views: 609
Message 62 of 177

Re: Android pie update

I hope this is correct and it's just taking a while to make it out to all devices. I keep checking mine a few times a day and still says it's up to date with 8.1 Nov. 2018
Apple Certified iOS Technician who likes Android
peachtree
802.11n
Posts: 634
Registered: ‎07-12-2011
Location: DE
Views: 603
Message 63 of 177

Re: Android pie update


@ZomboRomano wrote:

@peachtree wrote:
It may be that as soon as you are on another carrier instead of with project Fi, that a Major update has to be assessed and tested by that carrier, and then pushed to you by them just like with the regular X4.
I get all the security updates independent of my Carrier, but a Major update has to be vetted by them first.
Maybe one of the Moderators can chime in as to if this is actually the case.

This is not true .

 

Phones sold through a carrier get vetted through that carrier, but phones sold as unlocked phones do not.

 

I would expect, like with most android updates, they are rolling it out slowly at random to people to lessen congestion. 

 

As far as the android one version and regular moto x4, they are getting different versions of the software so there may be difference with how those roll out, but once they are released and releasing over time I'm assuming they just slowly make it available to different IMEIS


Sorry but you are wrong, at least in regards to Europe - maybe it's different in the USA.

 

I have had Motorola phones since 2011, been a Forum Member since then, been a Beta tester for Motorola in the past. All phones have been retail, and in every case, major updates were pushed out by the Carrier, and users here had to wait until the verification process was complete, regardless of carrier.

afe123
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Posts: 40
Registered: ‎11-30-2013
Location: US
Views: 591
Message 64 of 177

Re: Android pie update

As for you saying don't be infuriated because it's no big deal as it is only another update that couldn't be further from the truth.  Some of us have dealing with issues for 7 months since the plague known as the 8.1 update was unleashed upon our phones.  I spent several months fighting Moto support to get them to accept that the 8.1 update broke Bluetooth, and spent a month of my own time with a device sent to me from their development team collecting logs & usage statics since they couldn't on their own identify the bug.  

 

@Tidus79001 sorry about that, indeed this is a very different story. Speaking for myself, 8.1 didn't break anything for me (or I don't use the features that were broken). Bluetooth definitely was working fine for me with 8.1. So for me that was indeed just another update. It was exciting to see this major update, and it feels great to know the carrier (or whoever pushes those updates) maintains the software, but other than that, I think I would be just fine if I received it later.

Moto Sr Moderator
Moto Sr Moderator
Posts: 12,467
Registered: ‎02-02-2016
Location: US
Views: 569
Message 65 of 177

Re: Android pie update

I COULD BE WRONG, BUT...I've been around here for several years, and I've never heard of a carrier soak.  All soaks I've ever seen come through Moto.  I have seen soaks that are dedicated to specific carrier builds, but again, conducted by Moto.

 

And don't think that carrier agnostic builds don't get vetted by the carriers, which makes sense when you think about it.  A manufacturer can't just create a build and distribute it to thousands and thousands of users without seeing if it actually works on a specific carrier. Moto doesn't want to be known as the one manufacturer who allowed one bug to brind down an entire network (joking!)   :-)

 

The public isn't immediately privy to what goes on behind the curtains, and it may not be the same all the time.   

peachtree
802.11n
Posts: 634
Registered: ‎07-12-2011
Location: DE
Views: 564
Message 66 of 177

Re: Android pie update


@crystallet wrote:

I COULD BE WRONG, BUT...I've been around here for several years, and I've never heard of a carrier soak.  All soaks I've ever seen come through Moto.  I have seen soaks that are dedicated to specific carrier builds, but again, conducted by Moto.

 

And don't think that carrier agnostic builds don't get vetted by the carriers, which makes sense when you think about it.  A manufacturer can't just create a build and distribute it to thousands and thousands of users without seeing if it actually works on a specific carrier. Moto doesn't want to be known as the one manufacturer who allowed one bug to brind down an entire network (joking!)   :-)

 

The public isn't immediately privy to what goes on behind the curtains, and it may not be the same all the time.   


Ok, thanks for this clarification. I do know that in the past (I am going back to Gingerbread now) I had to wait for the Vodafone version, even though my phone was Retail. Happy to be wrong and glad that no longer applies :-)

So with no delays let's see how fast us Europeans get Pie :-)

Mparks1
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Posts: 33
Registered: ‎09-22-2018
Location: US
Views: 507
Message 67 of 177

Re: Android pie update

I found this online. 

 

 https://www-slashgear-com.cdn.ampproject.org/v/s/www.slashgear.com/motorola-one-and-moto-x4-update-t...

Seems the roll out may take a while to get to every one .

Apple Certified iOS Technician who likes Android
Tidus79001
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Posts: 36
Registered: ‎05-02-2018
Location: US
Views: 419
Message 68 of 177

Re: Android pie update

and still a big fat nothing for those of us here in the US who have the Android One, Moto X4 from Project Fi where we as owners of the phond decided to use a different service than Fi.  So much for Android One will give timely updates as it looks like we are going to be dead last out of all the X4 variants!

 

https://www.androidauthority.com/motorola-one-moto-x4-android-pie-934161/

Motoz
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Posts: 66
Registered: ‎06-26-2015
Location: GB
Views: 382
Message 69 of 177

Re: Android pie update

A report on GSMA that "Android Pie 9.0 is being released for Moto X4 in Italy."  Mine got v8.0 Oreo about 8 months later than everyone else, still haven't got 8.1. Moto says by Jan 10, we'll see...

ZomboRomano
Paper Tape
Posts: 5
Registered: ‎12-11-2018
Location: US
Views: 333
Message 70 of 177

Re: Android pie update

Motorolas update page now says that all Android One Moto X4s are receiving the update in STAGES and will all be updated by January 10th. This is what I was talking about earlier when I said I don't believe carriers are too involved, because I frequently see these updates rolled out in groups to avoid too many people crashing a server or system

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