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131 Posts

03-08-2019

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Apps don't update automatically

2020-01-19, 1:43 AM

I have enabled "automatically update apps" on the X4 and i can see that there are a few available app updates but they're not being updated automatically.

Is there a certain time of the day when google app store updates the apps if you have auto update turned on?

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14146 Posts

03-05-2018

United States of America

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Re: Apps don't update automatically

2020-01-20, 18:53 PM

Hi boarbrush,

 

Can you please confirm what network did you select for the auto-update? Try interchanging the network (WiFi/Mobile Data) and see which network will auto-update the apps. I would also suggest clearing the PlayStore's cache (Settings > Apps > Google Play Store > Storage > Clear Cache). Thanks.

 

 

Best regards,
Rich
Motorola-Lenovo Support



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131 Posts

03-08-2019

United States of America

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  • Posts: 131
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  • Message 3 of 5

Re: Apps don't update automatically

2020-01-21, 0:13 AM
Wifi only. what time do apps usually auto-update from play store?
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14146 Posts

03-05-2018

United States of America

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Re: Apps don't update automatically

2020-01-22, 15:53 PM

Hi boarbrush,

 

Can't guarantee if there's a specific time frame but we have tested this overnight and some apps we're able to automatically update over WiFi. Can you please try doing this, charge your phone overnight and check in the morning if your apps are updated. Please note that some apps may not auto-update due to the permission of these apps. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support

 

 



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47 Posts

08-17-2015

Germany

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Re: Apps don't update automatically

2020-01-28, 10:17 AM
Thank you for confirming that this is a security bug.

Apps not being updated automatically is a security problem. All apps should be updated, if one app needs a new permission it should ask at the 1st startup.
Moto X4 XT1900-7
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