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LifeBugReport
Paper Tape
Posts: 2
Registered: ‎02-06-2019
Location: US
Views: 96
Message 1 of 3

Basic apps are crashing right out of the box: not a good start.

Hi all.

 

This is my first Android experience, and it's not off to a great start. Just opened up my new X4 and started exploring where everything is.

 

I went to change the wallpaper, and... crash.  Tried it again... crash.  Oh hey, there's an OS update.  So I installed it and tried again... crash.

 

Of course, wallpaper isn't exactly core functionality.  But it's pretty *removed* basic, and shouldn't make it out the door totally broken.  That's just embarrassing.

 

Any other wholly defective areas I should know about before I waste my time trying to troubleshoot them?

 

Thanks!

 

Edited: due to site rules violation -preferred language - Rich

Porphyrius
802.11n
Posts: 594
Registered: ‎10-16-2018
Location: GB
Views: 60
Message 2 of 3

Re: Basic apps are crashing right out of the box: not a good start.

When I get a new Android phone and or after any Major update I do a,"Hard Reset" Factory restore.I've come to learn that every now and then one phone might have been used for QC(Quality Control) by a vendor so if even new it might have been messed with.

 

So I like to start with  my own,"Fresh Start",

 

As I assume you have not yet got too much if any important stuff on the phone follow this video,

 

https://www.youtube.com/watch?v=sry3lKyb4jE

 

This will re-install the updated O/S clean and hopefully your Android will behave Smiley Happy

 

HTH Smiley Happy

LifeBugReport
Paper Tape
Posts: 2
Registered: ‎02-06-2019
Location: US
Views: 55
Message 3 of 3

Re: Basic apps are crashing right out of the box: not a good start.

Thanks!  I'll try that.

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