12-05-2018 12:41 PM
We'd like to see how pictures turn out using the stock camera app. If you have a third-party camera, we'd like to see how it turns out as well. Can you share sample pictures please?
**Please don't ask me questions by Personal Message; questions belong in the forums.
12-05-2018 02:13 PM
12-06-2018 01:40 PM
Thanks to both of you for your posts. @D8: yes, i think you are right when talking about the focus system in general. The manual placement of the focus circle doesn't help, I tried this already before..
But I have made further test and found a solution (thanks to another post in this forum):
The focus problem happens for me ONLY in FullHD 1080p/60fps (60 frames per second). If i choose 4k or FullHD 1080p/30fps the problem is gone.
So for everyone searching for a solution with a constantly lost focus during video try to change the resolution/fps.
12-17-2018 03:07 PM
The camera on the Moto X4 used to be very good, but somewhere along the way the camera and video has become horrible on all three of our phones. I don't think it's coincidental that all 3 are having the same issue. Blurry subjects. Absolutely horrible. The zoom quality is attrocious and the video quality is also very terrible. Why is this happening in all 3 cameras when they used to work great? We are so very disappointed and expect an answer to this. I also noticed that others are having the same issues.....One would think you would have come up with a solution by now. Doesn't bode well for us purchasing another Motorola phone if this issue is not resolved quickly and easily.
04-11-2019 11:00 AM - edited 04-11-2019 11:01 AM
Is there any development on this focusing issue? I too am experiencing completely blurry photos with the regular lens on a brand new Moto X4, both in autofocus and manual focus. The wide angle lens is ok, but has a distorting effect on the sides that I wouldn't want to use for every photo. Updated to latest system software.