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Camera is Breaking Apps

2018-06-28, 1:20 AM

My running apps such as JogTracker and Poweramp cease to run when the camera app is activated.  Stock Google Fi phone on 8.1.  Annoying!

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Re: Camera is Breaking Apps

2018-06-29, 13:22 PM

Hi Booboo5,

 

Would you please update your profile with the IMEI number of your phone? Is it okay if we look into your apps? This will help us investigate. Make sure that your Motorola Privacy is enabled.

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

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27 Posts

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Re: Camera is Breaking Apps

2018-06-29, 18:33 PM

How do I enable Motorola Privacy?

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03-15-2018

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Re: Camera is Breaking Apps

2018-07-01, 20:43 PM

 

Settings/system/Motorola privacy 

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27 Posts

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Re: Camera is Breaking Apps

2018-07-02, 19:46 PM
Okay, done. Can you help?
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Re: Camera is Breaking Apps

2018-07-03, 17:43 PM

 wrote:

How do I enable Motorola Privacy?


Please try wiping the cache and data of the two affected apps (Jogtracker and Poweramp) and test again. Go to Settings > Apps & Notifications > App info > Jogtracker/Poweramp > Storage > Clear cache and clear data. Let me know what happens.

 

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

0 person found this solution to be helpful.

This helped me too

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27 Posts

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Re: Camera is Breaking Apps

2018-07-05, 1:26 AM

Thanks, that worked!

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Re: Camera is Breaking Apps

2018-07-29, 20:39 PM

Wiped cache and data, camera still kills Jogtracker and Poweramp.

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27 Posts

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  • Message 9 of 9

Re: Camera is Breaking Apps

2018-07-30, 18:40 PM

Guy from another forum suggested permission is given to the camera to shut down other apps.  I looked under "All permissions" for the camera and there is an insturction "close other apps" but no option to change it.  Any way to change this?

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