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01-13-2021

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Certain apps not working on home WiFi, Moto X4

2021-01-13, 18:10 PM

Hi all,
I know this is an older thread but after upgrading my router to an archer c7 v2 my partner was having trouble accessing Strava and some other apps on her moto x4. After playing around with some settings, I ended up disabling IPv6 which seemed to fix the problem. I don't think my ISP supports IPv6 anyway so it's not a big issue.

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3798 Posts

02-11-2016

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Re:Certain apps not working on home WiFi, Moto X4

2021-01-13, 19:47 PM

@ tyr00000ne wrote:

Hi all,
I know this is an older thread but after upgrading my router to an archer c7 v2 my partner was having trouble accessing Strava and some other apps on her moto x4. After playing around with some settings, I ended up disabling IPv6 which seemed to fix the problem. I don' think my ISP supports IPv6 anyway so it' not a big issue.

 

Sorry to hear you've experienced this. I'm glad you have found a workaround by disabling IPv6. I will pass this along to our engineers.

 

-Tom



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