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46 Posts

01-03-2018

IN

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Hotspot based file transfer/recieving not working Moto-X4 XT1900-2 Oreo

2018-03-05, 9:43 AM

Hi Devs,

I m having annoying issue file transfer via hotspot. I tried many hotspot based file transfer apps such as shareit, midrop and jio's JioSwitch but I could not revieve files from other device to moto x4. My device dosnt show up in other device to recieve contents. Though I can successfully transfer files from my device to other devices using these apps. 

Any help would be appriciated

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2438 Posts

12-19-2016

PH

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Re: Hotspot based file transfer/recieving not working Moto-X4 XT1900-2 Oreo

2018-03-05, 16:01 PM

Hi payton-xt1900

 

That's unusual. Have you tried turning your location ON? It might help other devices locate your phone. Let me know how it goes. 

 

Regards,
Ella
Moto - Lenovo Support

 

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46 Posts

01-03-2018

IN

145 Signins

843 Page Views

  • Posts: 46
  • Registered: ‎01-03-2018
  • Location: IN
  • Views: 843
  • Message 3 of 4

Re: Hotspot based file transfer/recieving not working Moto-X4 XT1900-2 Oreo

2018-03-06, 10:19 AM

wrote:

Hi payton-xt1900

 

That's unusual. Have you tried turning your location ON? It might help other devices locate your phone. Let me know how it goes. 

 

Regards,
Ella
Moto - Lenovo Support

 


Dear Ella,

Location on both devices were on (highest accuracy level).

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2438 Posts

12-19-2016

PH

477 Signins

37577 Page Views

  • Posts: 2438
  • Registered: ‎12-19-2016
  • Location: PH
  • Views: 37577
  • Message 4 of 4

Re: Hotspot based file transfer/recieving not working Moto-X4 XT1900-2 Oreo

2018-03-07, 16:17 PM

wrote:

wrote:

Hi payton-xt1900

 

That's unusual. Have you tried turning your location ON? It might help other devices locate your phone. Let me know how it goes. 

 

Regards,
Ella
Moto - Lenovo Support

 


Dear Ella,

Location on both devices were on (highest accuracy level).


Thanks for confirming. Please check if the transferring apps are up-to-date and if not, please do so. Let us know. - Ella

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