01-15-2019 06:09 AM
Welcome to Forums,
Thanks for writing here. If you are unable to receive calls from a specific number then it probably the number is listed on Blocked list.
Hence, we request you to check with the Blocked list option. Here are the steps for the same.
Tap on Dialer icon>>3 vertical dots>>Settings>>Blocked numbers>>Remove the number if it is added into Blocked numbers.
If Blocked number list is not causing the issue, please share us the below details so that we could assist you on the same.
1. Are you able to see the Caller name or number over display?
2. What happens when you try to receive the call? do you get any error on the same?
3. Please check with the Safe Mode option.
Thanks & Regards