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25 Posts

03-06-2018

United States of America

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Moto Voice Talk to me not working while driving

2018-03-06, 20:31 PM

Just purchased a Moto x4 and have it activated on Sprint. I have not been able to get the Talk to me feature on the Moto app working so I can use my phone hands free in the car for texting and phone calls. It is my favorite feature of the Moto X line so I'm hoping someone has some ideas. It worked fine the first few days I had the phone but is no longer working. I've deleted the cache and the data from the app and powered my phone off and back on but none of those has helped. 

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473 Posts

08-28-2017

Philippines

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Re: Moto Voice Talk to me not working while driving

2018-03-06, 21:36 PM

wrote:

Just purchased a Moto x4 and have it activated on Sprint. I have not been able to get the Talk to me feature on the Moto app working so I can use my phone hands free in the car for texting and phone calls. It is my favorite feature of the Moto X line so I'm hoping someone has some ideas. It worked fine the first few days I had the phone but is no longer working. I've deleted the cache and the data from the app and powered my phone off and back on but none of those has helped. 


Hi Isadams9,

 

We understand how important it is for you to maximize your device's capability. May you please send us a screenshot of your talk to me settings?

 

Regards,
Tim
Motorola Support

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25 Posts

03-06-2018

United States of America

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Re: Moto Voice Talk to me not working while driving

2018-03-06, 21:43 PM

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13378 Posts

03-05-2018

United States of America

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Re: Moto Voice Talk to me not working while driving

2018-03-07, 16:33 PM

Hi lsadams9,

 

We can try to clear cache and clear data of Maps, kindly go to Settings > Apps > Map > Storage. Also, check if Maps is updated on Playstore. Let me know how it goes. Thanks!

 

Best regards,
Rich
Motorola Support



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25 Posts

03-06-2018

United States of America

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Re: Moto Voice Talk to me not working while driving

2018-03-09, 3:40 AM

I checked for updates for Maps and Moto in the Play store - my apps are fully updated. I cleared the cache and data files in both Maps and Moto, restarted my phone and reset all the appropriate settings in both apps. I was pleased to see the Talk to Me icon show up about 15 minutes into my drive to work this morning and it worked properly - reading and sending several texts. It took 30 minutes for the icon to show up on my drive home. We shall see what happens tomorrow!

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25 Posts

03-06-2018

United States of America

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Re: Moto Voice Talk to me not working while driving

2018-03-13, 17:40 PM

Well, unfortunately the Talk to Me feature is not working consistently. It will intermittently but I can't find a consistent pattern. Very frustrating!!

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2 Posts

11-22-2015

Other

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Re: Moto Voice Talk to me not working while driving

2018-03-18, 19:29 PM

I am having the same issue. Have you been able to get moto voice and google now to both work? Or does "say OK Google any time" have to be disabled?

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25 Posts

03-06-2018

United States of America

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Re: Moto Voice Talk to me not working while driving

2018-03-19, 2:39 AM

Shouldn't need to disable Google Assistant for the Moto Talk to Me to work. Mine worked when I initially activated the phone but now only works briefly after I clear the settings for the Google Maps and Moto Apps. Very frustrating!

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25 Posts

03-06-2018

United States of America

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Re: Moto Voice Talk to me not working while driving

2018-03-23, 22:59 PM

No help out there anyone?? I had a few successful days if I turned off the talk to me while driving feature, cleared the cache in the Moto app and then turned the talk to me while driving feature back on, but that stopped working today. 

 

I'm bummed - that is my favorite feature of this phone!

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28 Posts

01-07-2018

United States of America

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Re: Moto Voice Talk to me not working while driving

2018-03-26, 14:56 PM

Just guessing, but do you have "high accuracy" set in your location settings? I remember that something didn't work right when I had it on "battery saver" but I can't remember what that was.

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