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Paper Tape
Posts: 1
Registered: ‎04-11-2019
Location: US
Views: 140
Message 11 of 13

Re: Moto X4 Android One - Fingerprint Relock

I just bought a brand-new X4 Android One addition when I signed up for Google Fi. Fingerprint locking worked great out of the box (on Android 8.1), but stopped working as soon as 9.0 was installed. Very disappointing. Has anyone found a workaround?


Reddit thread with many other users having this issue:

Punch Card
Posts: 82
Registered: ‎03-08-2019
Location: US
Views: 122
Message 12 of 13

Re: Moto X4 Android One - Fingerprint Relock

I'm assuming this problem is with android one x4 bought through Google fi or maybe with Fi sim card because my android one bought through motorola site locks and unlocks without issue and I'm running thr latest march update. Never had this issue. 

Fanfold Paper
Posts: 13
Registered: ‎01-23-2019
Location: US
Views: 116
Message 13 of 13

Re: Moto X4 Android One - Fingerprint Relock

Mine is Android One, but it was bought from Best Buy and used on Cricket and Mint Mobile. It's not Google Fi nor Fi sim.


I agree that it's likely the Android One model/ROM, but Moto owns both so is still on the hook to fix it. Unlike what some think, Android One isn't Google making the updates, it's still the OEM.

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