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FluxCobalt
What's DOS?
Posts: 1
Registered: ‎02-22-2019
Location: US
Views: 122
Message 1 of 2

Moto X4 Bluetooth will not turn on.

The phone is not even a year old and the Bluetooth will no longer turn on. I have reset the phone back to factory settings and it still does not work. The phone has been updated to Android 9. Any suggestions? 

 

Thanks for any help.

Senior MotoAgent
Senior MotoAgent
Posts: 4,764
Registered: ‎03-05-2018
Location: US
Views: 101
Message 2 of 2

Re: Moto X4 Bluetooth will not turn on.

Hi FluxCobalt,

 

Thanks for posting. Looks like a hardware failure with the chipset. I recommend sending the phone for replacement/repair. 

 

Best regards,
Rich
Motorola Support

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