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krishjami
Ctrl-Alt-Del
Posts: 21
Registered: ‎12-30-2016
Location: IN
Views: 506
Message 1 of 4

Moto X4 SMS not backing up

Screenshot_20180408-171412.png

 

SMS's are not backing up it has been 1 month and I have restarted my phone many times even before resseting my device SMS'S were not backing up.

sidlogsin
Punch Card
Posts: 21
Registered: ‎06-08-2017
Location: IN
Views: 488
Message 2 of 4

Re: Moto X4 SMS not backing up

Mine doesn't even show up sms backup under backup options.
NX1977
SCSI Port
Posts: 79
Registered: ‎10-07-2016
Location: GB
Views: 465
Message 3 of 4

Re: Moto X4 SMS not backing up

Just use an app called SMS backup and restore. Much more reliable and backs up to your Google account 

Piper5150
SCSI Port
Posts: 90
Registered: ‎02-24-2013
Location: US
Views: 101
Message 4 of 4

Re: Moto X4 SMS not backing up

So I found a solution to the missing SMS backup from Google - Do a factory reset, the SMS backup option appears. Unfortunately for me, I made the wrong assumption that Android Messages was backed up via the web interface that it has also and that I use - it is NOT. So I lost a couple years of text messages - thanks Google/Lenovo.
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