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07-03-2018

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Moto X4 sim for Sprint

2018-07-03, 3:59 AM

Have seen a post about issues getting Moto x4 to work on Sprint.  Before I waste hours of my life iwith Sprint support is there a Sim card that is known to be the proper one for this device (I ordered the Amazon version of the X4 if that matters).  This Sim number was referenced in a post I found but indicates it's for Samsung Galaxy S8: SIMOLW416Q.  I am a novice in this arena and hoped ordering a "universal unlocked phone" would not be such a mystery.  Indeed I called Sprint today and they didn't even know if they have a sim card for the X4 since they don't sell it.  Once I receive it and have the serial number I will try calling but I hope to hear something that might save me a few hours of headache.

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5405 Posts

07-12-2014

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Re: Moto X4 sim for Sprint

2018-07-03, 13:53 PM

Hi Dave1970,

 

Thank you for reaching out to us. We are always ready to help here. You should be using this SIM card: SIMGLW416Q

 

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

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3 Posts

07-03-2018

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Re: Moto X4 sim for Sprint

2018-07-03, 14:38 PM

Ok I'll look for that one thank you.  Any issues otherwise with Sprint being able to activate the x4 Amazon version?

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3 Posts

07-03-2018

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Re: Moto X4 sim for Sprint

2018-07-03, 14:43 PM

Forgot to ask, do I need to order that SIM from Sprint or is it available through other retailers like Best Buy?

 

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12-14-2019

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Re: Moto X4 sim for Sprint

2019-12-14, 2:49 AM

Hi! I saw it posted 5 yrs ago! Wow,,,,and I am ready to order the SIMGLW416Q for my Moto X4 M2997, Is this correct? I appreciate your answer, thanks,

 

Mike

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