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UnoriginalGMan
What's DOS?
Posts: 2
Registered: ‎03-14-2018
Location: US
Views: 5,009
Message 1 of 14

Moto X4 speaker is very quiet

My phone speaker has been unbearably quiet all day. In phone calls I can hardly hear people even with it turned up all the way, and when playing music or videos with the volume all the way up it sounds like it's as low as possible.

Senior MotoAgent
Senior MotoAgent
Posts: 5,755
Registered: ‎12-04-2017
Location: IN
Views: 4,891
Message 2 of 14

Re: Moto X4 speaker is very quiet


@UnoriginalGManwrote:

My phone speaker has been unbearably quiet all day. In phone calls I can hardly hear people even with it turned up all the way, and when playing music or videos with the volume all the way up it sounds like it's as low as possible.


We are sorry to hear about that, may I know, from when are you facing this issues? Was your device speaker in contact with liquid? Have you tried Device help? Please test your speaker in Device help app and let us know how it goes?

 

Thanks,

-Swaraj

ramdve
Token Ring
Posts: 174
Registered: ‎12-08-2015
Location: SI
Views: 4,887
Message 3 of 14

Re: Moto X4 speaker is very quiet

You can try with restarting your phone
Moto X4
UnoriginalGMan
What's DOS?
Posts: 2
Registered: ‎03-14-2018
Location: US
Views: 4,881
Message 4 of 14

Re: Moto X4 speaker is very quiet

I don't think it was in contact with water, it was fine when I went to bed and messed up the next morning. In Device Help I tested the speaker and when it plays the ringer at "max volume" I need to have it right by my ear to hear anything. Restarting didn't help either unfortunately

Senior MotoAgent
Senior MotoAgent
Posts: 5,755
Registered: ‎12-04-2017
Location: IN
Views: 4,848
Message 5 of 14

Re: Moto X4 speaker is very quiet


@UnoriginalGManwrote:

I don't think it was in contact with water, it was fine when I went to bed and messed up the next morning. In Device Help I tested the speaker and when it plays the ringer at "max volume" I need to have it right by my ear to hear anything. Restarting didn't help either unfortunately


Thank you for trying, please be informed that, if you have already tried all the troubleshooting steps such as > removing any case cover, reset app settings to default, safe mode, FDR with our restoring any app--- the only option would be to send your device for service/repair.

 

Thanks,

-Swaraj

Beyondbored
What's DOS?
Posts: 1
Registered: ‎06-20-2018
Location: US
Views: 4,233
Message 6 of 14

Re: Moto X4 speaker is very quiet

So had this same issue, everything was super quiet including playing music on Spotify YouTube Everything. It sounded as if the audio wouldn't go any more Beyond if you were in a regular call with somebody so I called somebody, turned the speakerphone on and it was loud like nothing was wrong. I ended the call and everything was working again and my audio was playing full sound. I think it bugged out when I had a phone call earlier in the day, set it to speaker, turned speaker off, and hung up. Wierd but super glad it fixed it. Before that, I restarted phone twice and didn't work. Alarm audio wasn't working either till I did the calling fix. 

Senior MotoAgent
Senior MotoAgent
Posts: 5,755
Registered: ‎12-04-2017
Location: IN
Views: 4,215
Message 7 of 14

Re: Moto X4 speaker is very quiet


@Beyondbored wrote:

So had this same issue, everything was super quiet including playing music on Spotify YouTube Everything. It sounded as if the audio wouldn't go any more Beyond if you were in a regular call with somebody so I called somebody, turned the speakerphone on and it was loud like nothing was wrong. I ended the call and everything was working again and my audio was playing full sound. I think it bugged out when I had a phone call earlier in the day, set it to speaker, turned speaker off, and hung up. Wierd but super glad it fixed it. Before that, I restarted phone twice and didn't work. Alarm audio wasn't working either till I did the calling fix. 


Hi Beyondbored,

 

Glad to hear that you wear able to resolve the same, and we thank you for reporting--- this is strange, we would like to know more on this. Are you are able to replicate the same?

 

Regards,

Swaraj

Moto Support

Rahul68268
What's DOS?
Posts: 2
Registered: ‎08-05-2018
Location: IN
Views: 3,757
Message 8 of 14

Re: Moto X4 speaker is very quiet

Pls provide solution of this problem

 

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THILAK_KUMAR
Blue Screen Again
Posts: 24
Registered: ‎05-06-2018
Location: IN
Views: 3,326
Message 9 of 14

Re: Moto X4 speaker is very quiet

Try resetting phone or go to safe mode and check speaker volume if these didn't work go to service centre bro

SomeNothingness
Token Ring
Posts: 510
Registered: ‎06-23-2012
Location: US
Views: 3,317
Message 10 of 14

Re: Moto X4 speaker is very quiet

Try stopping the TemPow service under settings, system, Dev options, tempow service. This service partially controls noise cancelling and audio services. Might be messing with mics. 

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