02-07-2019 11:32 AM
I had to update my Moto x4 India at service centre as I had update apply issue. After updating, now I feel I am using better version of Moto x4. Just little bit buggy at first but it's adjusted now. Battery usage is fantastic now. But I find some buggy during unlocking my display where keywords pops up suddently even it get unlock by fingerprint and miss call notification shows up some hours later only
02-07-2019 01:47 PM
Thank you for your feedback. Is it possible to send us screenshots of what's happening when you unlock the phone? Also, regarding the missed calls were they regular calls or calls from third-party apps?
02-18-2019 08:21 AM
I can't screenshot it coz it's like buggy.. Notification shows up only during, switching off or On the data. I don't understand but now smoothness has faded a bit.
Were these regular phone calls or third-party app calls such as Skype, Hangouts, Messenger? I'm not sure what you meant with the keywords, does it show up every time you unlock the phone? Can you share a sample video? Thanks.
02-18-2019 09:01 AM - edited 02-18-2019 09:04 AM
It's regular call. Regular Calling app is very buggy. Its not smooth. Feels like I am using unstable version. Camera app is also buggy. During video recording auto focusing doesn't work effectively. I wish just Cam app and call app need serious stable update
02-20-2019 11:17 AM
02-25-2019 12:24 PM
Please make sure you're not on DND mode. Let's try this on safe mode as well so we can isolate some of your third-party apps.
To Enable Safe Mode
1. Press and hold the Power button until Power off comes up on the screen.
2. Touch and HOLD Power off on the screen until reboot to safe mode appears.
Also please send us a video? 1. showing the pop message when you unlock the phone. 2. A sample video of the camera, so we can review it.
And lastly, can you tell us more how the regular calling is buggy?
02-25-2019 12:29 PM