Motorola Community

Moto X PhonesMoto X4
All Forum Topics
Options

35 Posts

01-07-2018

IN

87 Signins

637 Page Views

  • Posts: 35
  • Registered: ‎01-07-2018
  • Location: IN
  • Views: 637
  • Message 1 of 5

Moto x4 Camera not saving photos

2019-06-30, 4:18 AM

This is really Irritating coz my inbuild Moto x4 camera is not saving any photos. It just keep showing preparing kind of loading. Kindly do something coz I have to do some official work

Reply
Options

7428 Posts

03-05-2018

US

950 Signins

125786 Page Views

  • Posts: 7428
  • Registered: ‎03-05-2018
  • Location: US
  • Views: 125786
  • Message 2 of 5

Re: Moto x4 Camera not saving photos

2019-07-01, 21:47 PM

Hi Tonke,

 

Thanks for posting. Are you using SD card for the storage? Are you using the default camera application (Moto Camera)? Also, does it still happen even after restarting the phone?

 

Best regards,
Rich
Motorola-Lenovo Support



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Reply
Options

35 Posts

01-07-2018

IN

87 Signins

637 Page Views

  • Posts: 35
  • Registered: ‎01-07-2018
  • Location: IN
  • Views: 637
  • Message 3 of 5

Re: Moto x4 Camera not saving photos

2019-07-04, 2:25 AM
I don't use SD Card or 3rd Party app since purchased 2017 November. Ya it's happening even after restart.
Reply
Options

7428 Posts

03-05-2018

US

950 Signins

125786 Page Views

  • Posts: 7428
  • Registered: ‎03-05-2018
  • Location: US
  • Views: 125786
  • Message 4 of 5

Re: Moto x4 Camera not saving photos

2019-07-05, 14:36 PM

Hi Tonke,

 

Thanks for confirming. Please make sure all apps are up to date in Play Store. Also, try clearing the data of the Moto Camera (Settings > Apps > Moto Camera > Storage > Clear Data). Let me know if that helps. 

 

Best regards,
Rich
Motorola-Lenovo Support



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Reply
Options

35 Posts

01-07-2018

IN

87 Signins

637 Page Views

  • Posts: 35
  • Registered: ‎01-07-2018
  • Location: IN
  • Views: 637
  • Message 5 of 5

Re: Moto x4 Camera not saving photos

2019-07-05, 14:39 PM
Done everything. It happened even after cleaning up everything but since yesterday it's work fine now. I don't know why. Hope it doesn't happen again
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save