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30 Posts

11-02-2018

India

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Low volume issues fixed on Moto X4 after the latest update received

2019-10-19, 7:20 AM

Hi,

 

I'm facing low volume issues on my Moto X4 over 6 months, But now i am happy with the latest software update  (1 September Security Patch 2019), Motorola has fixed the issues, and now my device has playing media's very well with good sound.

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14 Posts

01-04-2018

Poland

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Re: Low volume issues fixed on Moto X4 after the latest update received

2019-10-23, 13:40 PM

Hi,

 

I have the same issue and september patches installed. Unfortunately no luck, still low volume :(

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14 Posts

01-04-2018

Poland

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Re: Moto x4 low volume issue

2019-10-23, 13:46 PM

Hi,

 

I have an European version XT1900-7, do you know if I should have the September or October patch in order for this issue to be fixed?

Or is it a hardware issue?

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30 Posts

11-02-2018

India

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Re: Low volume issues fixed on Moto X4 after the latest update received

2019-10-23, 13:58 PM

May be dust particles clogged in ? or otherwise water may be stagged, You can follow these steps to rectify your speaker little bit high Sound, Applying heat on the speaker are Using match stick but (fire end point to speaker have some clearence should present don't apply fire to direct on the body of the phone & display heat applying must be on the Bezel only don't apply to display you can try it's works me 

 

Be safe  use sensible heat 

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131 Posts

03-08-2019

United States of America

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Re: Low volume issues fixed on Moto X4 after the latest update received

2019-10-24, 5:36 AM

Low volume is NOT fixed. I got the september update and also just got the october update last week, and issue still exist. Motorola has abandoned Moto X4 for a long time now. there is no fix in any update, only security updates. 

Best advice is to bin your Moto phones and move on to other brands. 

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47 Posts

08-17-2015

Germany

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  • Message 126 of 133

Re: Moto x4 low volume issue

2019-10-24, 7:17 AM
No hardware issue. I have no problem at all, my X4 runs LineageOS 16.
Moto X4 XT1900-7
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14 Posts

01-04-2018

Poland

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Re: Low volume issues fixed on Moto X4 after the latest update received

2019-10-24, 13:43 PM

If it was because of the dust or water, I wouldn't be able to hear regular calls. Calls are OK, only loudspeaker/multimedia/ringtone are affected.

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30 Posts

11-02-2018

India

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Re: Low volume issues fixed on Moto X4 after the latest update received

2019-10-24, 19:53 PM

Yes your correct problem in on only media, But Audio format are different compare to the media files & Audio calls

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9 Posts

04-03-2019

India

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  • Message 129 of 133

Re: Moto x4 low volume issue

2019-10-28, 11:37 AM
yes its been 1 month, everything is normal and in good volume .. also there is no quality issue.
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1 Posts

10-28-2019

United States of America

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  • Message 130 of 133

X4 4gb/64gb variant sound issues

2019-10-28, 23:14 PM

Hello everyone,

 

I bought my wife a Moto X4(4gb/64gb) in December 2018 and she had it for a good 7 months before having to sending it in due to an update that seemed that messed up her speaker for whatever reason. Whenever she used the speaker to either talk on the phone,videos,or games,the sound gets all distorted. But using it via bluetooth,handset or earbuds,it worked fine.I then updated my X4 that I bought the same year in July (3gb/32gb). I had no issues.I've done all the steps to try to fix it according to Motorola's website. Nothing. Factory reset.Nothing. So we send in the phone towards end of July and get a refurbished unit.It worked fine until the most recent update about a week ago where the sound isn't working. Has anyone experience this issue or have an idea on how to fix it? I've also updated my Moto X4 to the recent update and I don't have the issue again. It's frustrating and Motorola keeps asking me what steps I have taken etc.

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