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3 Posts

04-16-2019

India

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Moto X4 sound became very low

2019-04-17, 2:21 AM

I bought my X4 few months back. Initially it was working well but suddenly it's sound became very low.  I tried to fix it by restart/ safe mode but this issue is not solved yet. I need Moto Team to advise to fix this issue.

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131 Posts

03-08-2019

United States of America

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Re: Moto X4 sound became very low

2019-04-17, 2:55 AM

Has it been updated to pie recently?

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3 Posts

04-16-2019

India

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Re: Moto X4 sound became very low

2019-04-17, 4:33 AM

Yes I updated it to pie couple of months ago but it was working fine after pie update. 

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5996 Posts

12-04-2017

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Re: Moto X4 April 2019 update

2019-04-17, 13:01 PM

Hi SushiSing,

 

Thanks for posting, to better understand. Are you using the default app for watching videos or any third party apps? About 'Spot Color' —what do you mean by not realistic? Could you give us a little brief? For your other question about 'Selective Focus' — once you capture a picture in 'Portrait Mode' > Go to Edit > You will find the option for Selective Focus.

 

Hope this helps!

 

Regards,

Swaraj

Motorola Support

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5 Posts

04-09-2019

India

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Re: Moto X4 April 2019 update

2019-04-17, 13:51 PM

Thanks for replying Swaraj

 

1. I do use both, vlc and stock video player. 

2. Spot color is not realistic means when I tap to select color it doesn't make other color black & white completely. Spot color feature is not consistent and accurate as advertised. 

3. I will try the solution you provided and update you about selective focus.

4. You have not commented about April security patch and bug fixes. Please let us know.

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5 Posts

04-09-2019

India

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Re: Moto X4 April 2019 update

2019-04-17, 16:08 PM

I don't see option of selective focus after I took picture in portrait mode. Any solution or gallery app I should check.

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5 Posts

11-23-2018

India

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  • Message 37 of 133

Re: Moto x4 low volume after pie update

2019-04-18, 9:47 AM

I have the same issue regarding volume of my device. Please fix it. I talked with Motorola agent on messenger, they said they didn't receive any issue about volume. I'm waiting from January for security patch but security patch didn't improve sound quality. Please helppp!!! 

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5 Posts

11-23-2018

India

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Re: Moto X4 April 2019 update

2019-04-18, 9:54 AM

Sir tell us about volume bug fix? We can't take it anymore!!! 

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5996 Posts

12-04-2017

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Re: Moto X4 April 2019 update

2019-04-19, 11:38 AM

 wrote:

I don't see option of selective focus after I took picture in portrait mode. Any solution or gallery app I should check.


Thanks! May I know if you are able to at least edit the photos taken in Portrait Mode? Could you post a screenshot showing that? For your other questions on 'Spot Color' —could you share us an example of the photo you are trying? We would like to take a look.

 

Regards,

Swaraj

Motorola Support

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5996 Posts

12-04-2017

India

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Re: Moto X4 April 2019 update

2019-04-19, 11:41 AM

 wrote:

Sir tell us about volume bug fix? We can't take it anymore!!! 


Hi ssoni_0111,

 

Could you share us additional information on the Volume issue you have been experiencing? We would like to learn more. 

 

Regards,

Swaraj

Motorola Support

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