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3 Posts

05-21-2019

India

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Sound Issues in moto x4

2019-05-21, 7:42 AM

This set of moto x4 i bought if worst.

First headphone jack started giving static, then speaker volumn started reducing.

Now in its condition i am bearly able to hear when i put phone in speaker and put it on my ear.

I have taken this 2-3 times to service center and he always says sir it is harware issue we have to open up phone, but as this is moto x4 we have to open from screen.

He also gave me exmple how another customer has paid 15k to fix speaker problem because his screen got damaged while opening up phone.

So i do not want screen to be opened because i do not have 15k, which is just how should with that money i can get now and better unit than this, and i can't hear sound from mobile too.

 

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47 Posts

08-17-2015

Germany

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Re: Sound Issues in moto x4

2019-05-22, 10:48 AM

Several people have reported this issue here. If I remember correctly, this is a software issue with Android Pie that is still not fixed. Can somebody confirm?

Moto X4 XT1900-7
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3 Posts

05-21-2019

India

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  • Message 63 of 133

Re: Sound Issues in moto x4

2019-05-22, 12:44 PM

It is very convenient to shift blame on OS, but when lenevo service center guy is telling that it’s a hardware issue upfront then what confirms your claim that it’s an software issue.

and if that’s the case I can reset it to factory default anytime and do not take updates, but I don’t think that will resolve this.

i surely not coming back to moto after this.

this bad hardware on mother board when to open phone you have to take risk of damaging fully functional screen, just don’t get idea behind this design.

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47 Posts

08-17-2015

Germany

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Re: Sound Issues in moto x4

2019-05-22, 16:59 PM

It is not about convenience but experience. Just have a look at the other sound problem topics here. And before I gave my phone to a service center, I would try to resolve any software issues that could be the reason.

 

What software version is your phone running on?

Moto X4 XT1900-7
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3 Posts

05-23-2019

India

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  • Message 65 of 133

Moto x4 low volume issue

2019-05-23, 18:38 PM

I have problem with volume in Moto x4 when I using the loud speaker r play music via speaker the sound quality is poor why you guys not fix this issue all the Moto x4 devices had this problem

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1 Posts

05-25-2019

India

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  • Message 66 of 133

Re: Moto x4 low volume issue

2019-05-25, 15:32 PM

I'm using the Moto x4 since last 2 months.

My speaker gives the normal high level sound and then gradually slows down.

Whenever I play any song or video the sound comes normally high and then slows down.

PLS help me with this.

I used the "safe mode" trick but it doesn't work.

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169 Posts

07-05-2011

India

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  • Message 67 of 133

Re: Moto x4 low volume issue

2019-05-26, 4:36 AM

Yash0102  : This is the issue. The system of sound management in MotoX4 is flawed with or without the speaker/ear-piece being faulty. Its as if some volume restrictions disallow higher volume and is permanently stuck at some "restricted" volume level. Now I listen to youtube videos 'loudly' on a Samsung Galaxy J1 which is a very mediocre device still on some 4.* version of Android .. infact the volume is too loud on J1.

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47 Posts

08-17-2015

Germany

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Volume too low

2019-05-26, 23:37 PM

So I plugged in my 3,5 mm earphone and started listening. Result: volume on my X4 was too low.

 

So I plugged my earphones into my iPad Air 2. Result: Much louder!

 

Apple cares about my ears. Android does not. 

 

So please fix that. 

 

https://youtu.be/4Yw8aaqnnrg

Moto X4 XT1900-7
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3 Posts

05-23-2019

India

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  • Message 69 of 133

Re: Moto x4 low volume issue

2019-05-31, 6:10 AM

Me too having this problem after update android pie

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1 Posts

06-02-2019

India

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  • Message 70 of 133

Motox4 Issue of speaker and receiver sound get low .

2019-06-02, 13:51 PM

I have a problem with speaker and receiver of this motox4 device ...not working, sometime it's very difficult to hear and sound get low after updating my phone ...kindly look after this problem as soon as possible ..

         Thanking you

 

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