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2 Posts

01-13-2021

US

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Moto - x4 phone flashing "plus icon" what causes this ? I keep missing messages and phone calls?

2021-01-13, 21:33 PM

Moto - x4 phone flashing "plus icon" what causes this ?  I keep missing messages and phone calls?

What does the "plus icon" mean?  I'm constantly missing messages and phone calls and having to reset my network settings.

Please advise ..

 

I use my phone for work to get messages and security codes and this is a problem. This has been ongoing now for over a month.

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88 Posts

11-24-2020

IN

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Re:Moto - x4 phone flashing "plus icon" what causes this ? I keep missing messages and phone calls?

2021-01-15, 7:20 AM

Hi kflannigan

 

Thanks for writing to us. Sorry to know about this. I will try my best to help you with this. Could you please confirm when did it start? Also, I would suggest you disable the Data Saver if you have enabled it and check (Settings>>Network & Internet>>Data Usage>>Data Saver). See if that helps. 

 

If that does not help, please try a reset the app preference(Go settings>>Apps and Notifications>>App info>>Menu>>Reset app preference>>Ok) Restart the phone post this and check. Let me know how it goes. 

 

Thanks

Sunitha 

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