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abhi0329
What's DOS?
Posts: 1
Registered: ‎12-31-2017
Location: IN
Views: 21,376
Message 1 of 75

Speaker sound suddenly became very low

Hi,

All of sudden speaker sound of my brand new Motorola X4 became very low, it was fine 1 hour ago. I tried factory resetting the phone but that did not work. It is a brand new phone 35 days older only. This was not expected from Lenovo Smiley Sad 

ranilchandra
Serial Port
Posts: 47
Registered: ‎07-29-2015
Location: IN
Views: 21,027
Message 2 of 75

Re: Speaker sound suddenly became very low

Something might got stuck in between. Like a spec of dust.

Senior MotoAgent
Senior MotoAgent
Posts: 2,430
Registered: ‎12-19-2016
Location: PH
Views: 20,933
Message 3 of 75

Re: Speaker sound suddenly became very low


@abhi0329 wrote:

Hi,

All of sudden speaker sound of my brand new Motorola X4 became very low, it was fine 1 hour ago. I tried factory resetting the phone but that did not work. It is a brand new phone 35 days older only. This was not expected from Lenovo Smiley Sad 


Hi abhi0329

 

Sad to hear that but may I ask what happened before the volume got very low? Was it only with media? How about with calls in speaker mode? How did you reset the phone? was it with no restore? Please try booting it into safe mode. You may also go to Device Help > Fix > Hardware Tests > Speaker > Passed/Failed. Let me know how it goes. 

 

Regards,
Ella
Motorola Support

anmolkmr
Paper Tape
Posts: 1
Registered: ‎01-07-2018
Location: IN
Views: 20,896
Message 4 of 75

Low Volume

I still remember the loud sound when i played the First Song on the First Day on my MotoX4. I dont know what happened after the December Update the Speaker Volume was decreased Significanty.Waited for Oreo Update but it has not been Corrected in this Update too.Very Disappointed from Lenovo. 

cdrewes
What's DOS?
Posts: 1
Registered: ‎01-07-2018
Location: US
Views: 20,858
Message 5 of 75

Re: Speaker sound suddenly became very low

I am 100% positive this was caused by the software upgrade. I was listening to music immediately before and after, using the speakers on the phone, and the volume produced by the speakers declined by 90%. Can this be fixed?

Howardk
Paper Tape
Posts: 2
Registered: ‎03-02-2018
Location: US
Views: 20,378
Message 6 of 75

Re: Speaker sound suddenly became very low

I have the same problem. Ever since the security upgrade to Oreo 8.0 the sound on texts and rings suddenly drops to an incredibly low level where I can't hear it. Once I reboot it goes back to normal. Will there be an Oreo 8.1 to rectify this problem? Or, can you make it easier to downgrade to Nougat?

luckyland
Fanfold Paper
Posts: 5
Registered: ‎11-22-2017
Location: IT
Views: 20,295
Message 7 of 75

Re: Speaker sound suddenly became very low

Same problem after the Oreo upgrade.

Volume become low and I need to restar the phone to restore it.

Uhmol
What's DOS?
Posts: 3
Registered: ‎03-28-2018
Location: IT
Views: 19,836
Message 8 of 75

Re: Speaker sound suddenly became very low

I have this problem too after last security patch. Please fix it, Thank you. 

Moto X4 (XT1900-7) Android 8.0.0 patch 02/2018
Zshn
Fanfold Paper
Posts: 5
Registered: ‎03-28-2018
Location: AE
Views: 19,671
Message 9 of 75

Re: Speaker sound suddenly became very low

I am also facing the same behavior specially on notification sound.
Moto X4 (XT1900-7 Android 8.0 Patch 02/2018)
Narbs
Paper Tape
Posts: 1
Registered: ‎04-04-2018
Location: GB
Views: 19,617
Message 10 of 75

Re: Speaker sound suddenly became very low

I have the same issue, it can be playing ok and then goes very quiet. A reboot sometimes restores. 

Typically it may play for a track and then go quiet. 

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