05-29-2018 09:26 AM
06-08-2018 04:56 AM
I'm not sure if its been reported here but in the 8-1 Broke-USB-Transfer-Capabilities thread there are some users reporting that the May security patch fixes things. So far that has only gone out to a small percentage of users which I gather is standard practice for update pushes. Within about another month I'm guessing we should all be getting that update.
My biggest gripe with this whole process is the apparent disregard for any need to keep the cusomer informed. We shouldn't have to rely on word of mouth and guesswork to track this issue. Lenovo engineers could be doing a masterful job of finding and correcting this bug and it wont matter if Lenovo customer service is failing to tell anyone what is going on which frustrates and angers the custormers.
06-10-2018 06:15 PM
And this issue is far from solved. Remove security features is not a fix. It's been months.... I'm not buying a Moto phone again, and I hope Google Fi is smart enough to not do business with this company again.
Was using the USB port not a part of the testing phase before releasing this update? That's pretty basic stuff Lenovo.
06-12-2018 08:21 AM
I know waiting could be frustrating. Emotions ran high but we understand all your sentiments regarding this USB issue. I am glad to inform you that the improvements have started rolling out in stages. You will just receive a notification on your phone once it is available. Once you got it, share your feedback right away.
**Please don't ask me questions by Personal Message; questions belong in the forums.