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12 Posts

08-18-2016

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Verizon Users Support Need For Verizon Call Filter App

2019-03-29, 16:08 PM

I’m hoping that this is monitored by a Motorola employee, and that other Verizon customers who also have unlocked Motorola phones that are compatible with The Verizon Network, like the Moto G5 plus and the Moto E4 will also comment and add their voice to convince Motorola to add support to their unlocked line of Verizon compatible phones to use Verizon’s “Call Filter” app. After speaking with a Verizon rep earlier today they told me that Motorola would need to make changes to the software updates that will allow the use of their Call Filter app to block unwanted calls.

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14293 Posts

03-05-2018

United States of America

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Re: Verizon Users Support Need For Verizon Call Filter App

2019-03-29, 16:31 PM

Hi eks1910,

 

Thanks posting. Is Verizon your carrier? I checked the app and the only requirements I saw is the Android version should be 6.0 and above. 

 

Best regards,
Rich
Motorola-Lenovo Support



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12 Posts

08-18-2016

United States of America

11 Signins

220 Page Views

  • Posts: 12
  • Registered: ‎08-18-2016
  • Location: United States of America
  • Views: 220
  • Message 3 of 6

Re: Verizon Users Support Need For Verizon Call Filter App

2019-03-29, 16:59 PM
Yes Verizon is my carrier, and the support person I spoke to says that the phone mfg needs to allow something in it's software to allow for their "Call Filter" app to work. Both myself and my wife have unlocked Motorola phones that we use with Verizon, but can't use that app. I have the Moto G5 Plus (Android 8.1) and she has the Moto E4 (Android 7), both were purchased new through Amazon, if this helps.
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12 Posts

08-18-2016

United States of America

11 Signins

220 Page Views

  • Posts: 12
  • Registered: ‎08-18-2016
  • Location: United States of America
  • Views: 220
  • Message 4 of 6

Re: Verizon Users Support Need For Verizon Call Filter App

2019-03-29, 17:37 PM
Vrizon says that the mfg (Motorola) needs to update the software that you send updated to our phones that allow for the use of their "Call Filter" app. Also noticed that after I upgraded to 8.1 that the Verizon Voice Mail app was no longer compatible with my phone, so I'm guessing that this also should be added to the update to allow it to work again.
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14293 Posts

03-05-2018

United States of America

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Re: Verizon Users Support Need For Verizon Call Filter App

2019-04-01, 20:29 PM

Hi eks1910,

 

Thanks for your feedback. I'll pass this along to our Product teams, but we can't guarantee any changes. 

 

Best regards,
Rich
Motorola-Lenovo Support



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1 Posts

04-10-2019

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Re: Verizon Users Support Need For Verizon Call Filter App

2019-04-10, 16:22 PM

Also add the same questions for G4 plus devices as well, now that they also are at Oreo 8.1.0.

There really isn't a good reason to exclude these phones as well, particularly if they've been configured with 4Gb ram and 64Gb flash 

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