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Nikhiltoram
Punch Card
Posts: 38
Registered: ‎10-23-2016
Location: IN
Views: 1,264
Message 1 of 3

Volume buttons controlling media volume instead of Ring volume

My motoX4's volume buttons are controlling media volume instead of Ring volume by default , even when There is no media useage. 

It's really annoying

Senior MotoAgent
Senior MotoAgent
Posts: 2,430
Registered: ‎12-19-2016
Location: PH
Views: 1,200
Message 2 of 3

Re: Volume buttons controlling media volume instead of Ring volume

Hi Nikhiltora

 

Can you send us a short video of what you actually referring to?Are you seeing it even on your home screen? Pressing  the volume button while in a most of the apps as well as the home screen should give you the bell icon (notification volume). For example, if you have Google Play on your screen (even if you are not playing any music yet), you will have the tone volume (Note icon). 

 

volume-en.png

 

Regards,
Ella
Motorola Support

 

 

 
 
schdon
What's DOS?
Posts: 1
Registered: ‎01-18-2019
Location: US
Views: 601
Message 3 of 3

Re: Volume buttons controlling media volume instead of Ring volume

I have the same issue with my Moto x4.

When I push the volume buttons I can only control the media volume. I get the little "Note" symbol. Even with the music playing app closed.

I see the the "Bell", but I cant control the volume. I can only select the icon to mute the ringer or go to vibrate. How do I change the default settings so the volume buttons control the ring volume when the media app is closed?

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