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Why is Proximity Sensor Always on (Moto X4)

2018-03-18, 4:16 AM

I disabled the moto display and even formatted my phone. I also tried booting is Safe mode but every time I turn on my phone the Proximity Sensor turns on.

 

Please give me a solution to turn it off as it's draining battery

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Re: Why is Proximity Sensor Always on

2018-03-18, 13:21 PM

wrote:

I disabled the moto display and even formatted my phone. I also tried booting is Safe mode but every time I turn on my phone the Proximity Sensor turns on.

 

Please give me a solution to turn it off as it's draining battery


Why do you say it is draining the battery? How do you know it is always on? what is picture trying to show?

 

There are multiple sensors that work for things like in-pocket detection, and other moto action features. Safe Mode will not turn off apps that are part of the shipped OS.

 

If you have battery drain it is likely something else as all the sensors are ultra low energy. 


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Re: Why is Proximity Sensor Always on

2018-03-19, 4:46 AM

I noticed the dim light blinking beside the camera as I was about to click a picture of my phone. So I searched the internet and found out that it was the proximity sensor beside the camera. 

 

I searched even more, and found it was supposed to stay on because of Moto Display, as you mentioned correctly pocket detection and stuff. But all I want to do is disable it. 

 

Can you please help me out with the option, how to disable it??

 

ThankYou

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Re: Why is Proximity Sensor Always on

2018-03-19, 4:49 AM

?

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Re: Why is Proximity Sensor Always on

2018-03-19, 12:15 PM

wrote:

I noticed the dim light blinking beside the camera as I was about to click a picture of my phone. So I searched the internet and found out that it was the proximity sensor beside the camera. 

 

I searched even more, and found it was supposed to stay on because of Moto Display, as you mentioned correctly pocket detection and stuff. But all I want to do is disable it. 

 

Can you please help me out with the option, how to disable it??

 

ThankYou


I know of no option other then turning off the phone. It should not be draining the battery (it doesn't on any of my phones) so i recommend you forget the sensor is on. You can't disable hidden sensors like accelerometer either. 


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Re: Why is Proximity Sensor Always on

2018-03-20, 2:03 AM
Through an eight hour night, with WiFi and phone data on along with Moto I only use 3-4% of battery. I concur that the proximity sensor is using very low power.
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Re: Why is Proximity Sensor Always on

2018-03-20, 8:25 AM

Maybe Proximity sensor uses very less Battery, but the fact that i can't turn it off is kind of bugging me. 

 

Can you please tell me a way to turn it off?

 

ThankYou ❤️

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Re: Why is Proximity Sensor Always on

2018-03-20, 13:56 PM

wrote:

Maybe Proximity sensor uses very less Battery, but the fact that i can't turn it off is kind of bugging me. 

 

Can you please tell me a way to turn it off?

 

ThankYou ❤️


As mentioned above, there is no way. Some sensors can't be turned off. 

 


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03-17-2019

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Re: Why is Proximity Sensor Always on

2019-03-18, 1:11 AM

This is a broken design. Proximity sensors should be allowed to be turned off, as the functionality can be obstructive. Turning off the screen against the user's wishes is never a good idea. The phone (and the developers behind it) cannot anticipate how a user may need to use their phone - and when they will need to have the screen on or off, or what circumstances may be involved in any given scenario. There are many use cases where something may be near the screen and yet the user would want to continue viewing it. Scanning the phone for a bus pass while on an important call, for e.g. or if the screen is broken or scratched above the sensor (triggering it accidentally), or if the lighting is so dim that the sensor cannot tell that it is not obstructed - and thus turns off the only light source the user has. etc. etc. etc.  "There is no way to turn off the sensor" is simply not an acceptable answer to this problem.

 

I have owned the phone for only a week and already I wish I had not made the purchase because of this singular problem.

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Re: Why is Proximity Sensor Always on

2019-03-18, 12:18 PM

I have owned apple and android phones other then Motorola. I have not had one with a setting that allowed me to turn off the proximity sensor before. 

 

But if i move the phone away from my face, and access another app - flying app to scan my boarding pass - it works fine. I guess there could be a case where the proximity sensor interferes, but I have not run into it before. 

 

And I haven't seen many complaints about this in 10+ years of touchscreen smartphones. 


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