03-12-2019 08:30 AM - edited 03-12-2019 08:30 AM
Hi everybody. Needs advice:
I saw a notification about Pie update available. However, I didn't have enough space and probably (don't remember exactly) pressed remind me later button.
However, now I don't see any update available. I choose 'check update' and see a notice that my phone us up to date. Despite the fact it runs Android 8.0 with October security patch.
I've factory reset with, wipe cache, didn't worked.
Any advice what to do? Any suggestions?
Solved! Go to Solution.
03-12-2019 10:56 AM
Thanks for posting. How many internal memory spaces do you still have left? Please update your profile with current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well.
Need help updating your profile? See here.
03-14-2019 08:22 AM
Thanks for confirming. Make sure you have a sim card and check for the system update, try using a different SIM and see if it helps.