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VitaliiK
Fanfold Paper
Posts: 3
Registered: ‎03-12-2019
Location: PL
Views: 366
Message 1 of 5

X4 Pie update

Hi everybody. Needs advice:

I saw a notification about Pie update available. However, I didn't have enough space and probably (don't remember exactly) pressed remind me later button.

However, now I don't see any update available. I choose 'check update' and see a notice that my phone us up to date. Despite the fact it runs Android 8.0 with October security patch.

I've factory reset with, wipe cache, didn't worked.

Phone XT1900-7

Any advice what to do? Any suggestions?

 

TIA

Senior MotoAgent
Senior MotoAgent
Posts: 4,476
Registered: ‎03-05-2018
Location: US
Views: 342
Message 2 of 5

Re: X4 Pie update

Hi VitaliiK,

 

Thanks for posting. How many internal memory spaces do you still have left? Please update your profile with current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well.

Need help updating your profile? See here

 

Best regards,
Rich
Motorola-Lenovo Support

VitaliiK
Fanfold Paper
Posts: 3
Registered: ‎03-12-2019
Location: PL
Views: 307
Message 3 of 5

Re: X4 Pie update

Hello, Rich and thanks for a reply.

I've updated data regarding my phone. As for memory currently I have 7,5 GB of free space.

 

TIA

Senior MotoAgent
Senior MotoAgent
Posts: 4,476
Registered: ‎03-05-2018
Location: US
Views: 243
Message 4 of 5

Re: X4 Pie update

Hi VitaliiK,

 

Thanks for confirming. Make sure you have a sim card and check for the system update, try using a different SIM and see if it helps. 

 

Best regards,
Rich
Motorola-Lenovo Support

VitaliiK
Fanfold Paper
Posts: 3
Registered: ‎03-12-2019
Location: PL
Views: 240
Message 5 of 5

Re: X4 Pie update

You know what's funny: today in the morning I've received a notification, so noe imI a happy Pie owner 🙂😉

Thanks for help

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