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131 Posts

03-08-2019

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moto x4 asking for pin?

2020-02-29, 4:34 AM

I have fingerprint set up for unlocking the phone. But once in a while the phone asks for pin instead. Is that a security future or does Moto just want to annoy people?

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132 Posts

09-11-2019

United States of America

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  • Posts: 132
  • Registered: ‎09-11-2019
  • Location: United States of America
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Re:moto x4 asking for pin?

2020-04-10, 16:42 PM

Hi boarbrush, 

 

Thanks for posting. This is working as designed and an added security feature of Android. Backup patterns, pins, and passwords are required at least once every 72 hours of using the fingerprint sensor. To know more about this, kindly go to this link.

 

Best regards, 

Mike 

Motorola Support

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