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339 Posts

12-26-2014

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Built in device help app issue

2017-08-15, 23:36 PM

If you use the built in device help app to get to the forums it will keep giving you error, too many redirects message and you can't get into the forums. It will go to the begining then when you select a device forum it gives the same error. 

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Re: Built in device help app issue

2017-08-16, 0:44 AM

wrote:

If you use the built in device help app to get to the forums it will keep giving you error, too many redirects message and you can't get into the forums. It will go to the begining then when you select a device forum it gives the same error. 


I just tried on my T-mo variant and it works for me. Which variant do you have?


* Search box is your friend * I don't respond to PM if question belongs in forum
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339 Posts

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Re: Built in device help app issue

2017-08-20, 14:26 PM

TMobile

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17886 Posts

02-03-2016

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Re: Built in device help app issue

2017-08-21, 14:21 PM

wrote:

TMobile


Mine seemed to be working too, but then once I got the screen you posted. I don't even know what I did -- I just looked down and it was there, but now I can't seem to reproduce it. 

 

Do you ever get to the forums or do you always get that screen?

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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339 Posts

12-26-2014

US

113 Signins

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  • Posts: 339
  • Registered: ‎12-26-2014
  • Location: US
  • Views: 1148
  • Message 5 of 6

Re: Built in device help app issue

2017-08-23, 12:38 PM

I'm able to login. As soon as I try to go to the forums I get that message everytime. 

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Re: Built in device help app issue

2017-08-23, 12:50 PM

wrote:

I'm able to login. As soon as I try to go to the forums I get that message everytime. 


oK, i got the to many redirects when i first tried to login. I try again, and get the login screen, but if a pick google login, i get an error and to retry, go back to forum page. 

 

Likely the issue is with whatever browser is being used within the app. I have never used the help app to reach the forums. I use Chrome on my phone as it syncs my passwords. 


* Search box is your friend * I don't respond to PM if question belongs in forum
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