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Moto Z Phones - Mod CapableMoto Z² Force
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04-20-2019

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Buying Moto Z2 Force turned into one of my worst decisions.

2019-04-20, 5:29 AM

My 4 months old cellphone does not shuts off the screen by itself.

Smart Lock does not shows any options. Just blank screen.

And many more such issues.

 

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3736 Posts

04-04-2013

US

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Re: Buying Moto Z2 Force turned into one of my worst decisions.

2019-04-20, 12:35 PM

The blank Smart Lock screen is a common Google bug with Android 8.0.  it affects more than just Moto phones.  See this thread:

 

https://forums.lenovo.com/t5/Moto-Z-Force/Is-the-Smart-Lock-goes-blank-bug-fixed-in-Android-9-0/td-p/4377295

 

The workaround is to Open Trust Agents > turn off both (or just the one) > reboot the phone > turn Trust Agents back to On > Smart Lock will work again (for a while)

~Scott
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821 Posts

02-20-2009

US

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Re: Buying Moto Z2 Force turned into one of my worst decisions.

2019-04-20, 12:38 PM

Are you still running stock, factory firmware? Or did you replace it with something else while inside the warranty period? Z2 Forces arrive set to a specific carrier. Are you on the carrier the phone was built for?

 

Assuming the phone is still on its stock factory operating system, have you tried a factory reset and a minimum install of apps to see if these issues are app related?

 

Did you carry over an older microSD card from an old phone? If so, test with that card removed. 

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3736 Posts

04-04-2013

US

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Re: Buying Moto Z2 Force turned into one of my worst decisions.

2019-04-20, 12:42 PM

The Blank Smart Lock screen bug affects many phones, running stock Android 8.0.  It's a bug in the Android code itself, not particular to Moto or custom ROM's.  It happens to me every single time I reboot my phone.  People with Z3 phones on Pie have reported that the Smart Lock bug is fixed.  I hope so.

 

As for the screen not turning off, that's probably an app causing that issue

~Scott
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33 Posts

01-01-2015

IN

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Re: Buying Moto Z2 Force turned into one of my worst decisions.

2019-04-20, 14:53 PM

i believe you bought this phone in flipkart sale?

Regarding screen not shutting off by itself, there is definately an app thats misbehaving.

 

The other issue is a generalized one which one of the moto z3 user said is solved in pie upgrade. (will need to wait to confirm this)

 

 

 

 

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