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06-16-2018

AE

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Compatibility With Skype

2019-07-06, 7:04 AM

Hi,

I am using verve buds500 but recently while doing video calls on Skype, the buds500 voice assistant keeps on repeating "call cancelled". 

This started happening after I updated to Android Pie.

I used the buds with different devices for the same Skype calling but it's not happening on other devices.

I did reset the buds but still it's happening.

Please suggest.

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8712 Posts

03-05-2018

US

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Re: Compatibility With Skype

2019-07-09, 17:59 PM

Hi deb_tech,

 

Thanks for posting. I'd like to confirm, does it only happen with Skype? How about regular phone calls? In Skype, when do you start getting the message? Have you tried another earphone and see if it would be the same? 

 

Best regards,
Rich
Motorola-Lenovo Support



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2 Posts

06-16-2018

AE

8 Signins

56 Page Views

  • Posts: 2
  • Registered: ‎06-16-2018
  • Location: AE
  • Views: 56
  • Message 3 of 4

Re: Compatibility With Skype

2019-07-09, 18:08 PM

Everything else is ok except Skype video call. I tried with verve rider+ and found same issue.

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8712 Posts

03-05-2018

US

1024 Signins

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  • Posts: 8712
  • Registered: ‎03-05-2018
  • Location: US
  • Views: 135957
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Re: Compatibility With Skype

2019-07-10, 15:13 PM

Hi deb_tech,

 

Thanks for further information. Does the call really get cancelled?

 

Best regards,
Rich
Motorola-Lenovo Support



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