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6 Posts

07-06-2019

MX

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Glitch (softlock) when screen pinning and one button navigation activated simultaneously on Moto z2

2019-08-14, 16:06 PM

If you have both those features enabled you'll softlock your phone to remain in that screen without chances of closing it, as you can't press back and view at the same time

This should be avoidable if motorola updated the phone changing that command to maintain home button pressed

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8627 Posts

03-05-2018

US

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  • Posts: 8627
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Re: Glitch (softlock) when screen pinning and one button navigation activated simultaneously on Moto

2019-08-15, 18:05 PM

Hi lolo7777777,

 

We tried testing this and it looks like we're not able to duplicate the same before. So, in your case, you have to force reboot the phone in order to get the screen back to normal? Can you show a sample video showing this? We'd like to make sure we're doing the same thing. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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