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09-04-2019

US

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How to access safe mode? (boot loop related)

2019-09-04, 23:06 PM

Can anyone provide a way to boot my Z2Force in safe mode? 

 

I am stuck in the evil "boot loop" cycle.  Have not ben able to resolve it.  Trying to avoid factory reset or wiping it clean.  Some tips have said to boot it in safe mode, and possibly get your data or even purge some apps.  However, the only way (from what I can see) to do this is starting with a phone that is already on and operational.  I cannot get to the "Powering off" option from a phone that is on.

 

Please help!

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8752 Posts

03-05-2018

US

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Re: How to access safe mode? (boot loop related)

2019-09-05, 20:38 PM

Hi hrynik

 

Thanks for posting. May I know where do you those tips? Can you confirm if you're able to manage to boot the phone back to normal mode? If not, kindly try booting the phone to fast boot and see recovery options (Press and hold the power button and volume down button) and do the External reset. Otherwise, if recovery isn't in the options, kindly try using LMSA > Rescue

 

https://support.lenovo.com/us/en/downloads/ds101291

https://support.lenovo.com/us/en/solutions/ht102605

 

Let me know, Thanks. 

 

Best regards,
Rich
Motorola-Lenovo Support



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