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08-27-2019

SA

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How to send for repair

2019-08-27, 22:22 PM

How to get repair from moto in saudia.... Dammam.....

I,m in love with my moto z2 force dont wana leav it have some issue like ghost touch i believe its hardware  also the speaker out of order

Plzzzz i want it repair in damam help out dont Wana buy new phone

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3736 Posts

04-04-2013

US

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Re: How to send for repair

2019-08-27, 22:29 PM

 wrote:

How to get repair from moto in saudia.... Dammam.....

I,m in love with my moto z2 force dont wana leav it have some issue like ghost touch i believe its hardware  also the speaker out of order

Plzzzz i want it repair in damam help out dont Wana buy new phone


There is a Support option / link on the top of every Forum page.  It just depends on whether you are logged in from a phone or laptop whether it's on the top right orntop left menu.  Click Support the your Country and then start the RMA Repair process.  Good luck!

~Scott
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8650 Posts

03-05-2018

US

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Re: How to send for repair

2019-08-28, 20:43 PM

Hi Mughal2,

 

 

Here's the link of the service repair center in your region. But before sending the phone, may I know what have you tried so far to troubleshoot the ghost touches? Let me know. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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2 Posts

08-27-2019

SA

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Re: How to send for repair

2019-08-31, 21:49 PM
Thnx sir for quick reply but
Problem is there is no damage to to panel to create ghost touch ....i have tried some several apps from play store from which some of them helped but still no permanent sollution .......waiting for your reply ..any software ideas to fix?
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8650 Posts

03-05-2018

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Re: How to send for repair

2019-09-02, 14:21 PM

Hi Mughal2,

 

I would first suggest removing screen protector/phone case if you have one. Then test the touchscreen via Moto Help app. Let me know the results. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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