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Moto Z Phones - Mod CapableMoto Z² Force
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35 Posts

01-14-2018

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Re: Impossible to reject an incoming call call on Z2 Force after Pie update

2019-10-24, 11:43 AM

Every time I lose a call because of this bizarre bug I remember this topic.

 

@Agent_Rich - any news?

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3 Posts

09-27-2019

BR

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Re: Impossible to reject an incoming call call on Z2 Force after Pie update

2019-10-24, 11:55 AM

Try the message 34 of this topic. I never had no more problems. 

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35 Posts

01-14-2018

BR

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Re: Impossible to reject an incoming call call on Z2 Force after Pie update

2019-10-24, 12:13 PM
I've deactivated everything as you told and the problem continued :(
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9 Posts

01-16-2017

BR

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Re: Impossible to reject an incoming call call on Z2 Force after Pie update

2019-10-25, 11:01 AM

I have de-installed any update of both device health and well being, emptied their cache and restarted the phone in the morning. Within the very same day the issue happened again.

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8604 Posts

03-05-2018

US

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Re: Impossible to reject an incoming call call on Z2 Force after Pie update

2019-10-25, 16:55 PM

Hi,

 

I will send another follow-up on this matter. Thanks for keeping us posted. I appreciate all the workaround mentioned here. I will let you know. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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35 Posts

01-14-2018

BR

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Re: Impossible to reject an incoming call call on Z2 Force after Pie update

2019-10-25, 18:16 PM

Yesterday my phone received two security updates: PPX29.159-23 and PPX29.159-24. It updated the phone app also on the Play Store.

 

Maybe as a side effect they fixed this - I had a single call after the update and it worked well. If you have any feedback about if this update fixed the problem please post it here (:

 

Thank you!

Luiz Fernando

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9 Posts

01-16-2017

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Re: Impossible to reject an incoming call call on Z2 Force after Pie update

2019-10-26, 1:35 AM

Today I was offered these two updates as well. I have the latest version installed. Just in case I have also updated the wellbeing and the device health service in the play store. Let's see if this version fixes the issues I had.

 

Fingers crossed!

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1 Posts

10-27-2019

US

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Re: Impossible to reject an incoming call call on Z2 Force after Pie update

2019-10-27, 18:05 PM

Signed up here just to add my name to the list.  Been having this very annoying issue since the Android Pie update.  I use my phone for work a lot and it's infuriating when I get a call and cannot answer it until I restart my phone.  Same thing goes for any call I try to make, seems to happen at random but once it happens it won't go away on it's own until I restart my phone.  I really hope they fix it instead of telling us to just buy a new phone.

 

P.S. I tried all the tips in this thread and the porblem persists.

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2 Posts

10-28-2019

US

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Re: Impossible to reject an incoming call call on Z2 Force after Pie update

2019-10-28, 0:43 AM

Before you make a call. Go to Settings, Accessibility, Switch Access select Power button to end calls. This works for me. 

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9 Posts

01-16-2017

BR

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Re: Impossible to reject an incoming call call on Z2 Force after Pie update

2019-10-31, 14:48 PM

Since my upgrade to PPX29.159-24 on Oct 25th the phone works as expected.

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