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No sounds from phone

2019-03-14, 1:22 AM

 I use a Type C headphone set and Bluetooth to connect in my car. I was liatliste to a podcast when all of a sudden the sound went away. I took out the connector and reconnected the headphones, I could hear static of a live Mike or sound for a second then it silence. I restarted the phone with negative results. Ended waiting and then all of a sudden it started working again. Later, I listened to a podcast as I drove home using the car's Bluetooth. When I arrived home and exited the vehicle, I tried to continue listening to my podcast. No sounds. Please assist.


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Re: No sounds from phone

2019-03-14, 1:43 AM

Are you using the Motorola USB-C to 3.5mm adapter, or some 3rd party adapter?


I would retest with the official Motorola USB-C to 3.5mm headphone adapter that shipped with the phone. If that still fails, I would retest with a different headset just to confirm it is either the phone or adapter, and not the headset that went bad.


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