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Moto Z Phones - Mod CapableMoto Z² Force
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1 Posts

09-18-2019

US

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Phone - (App Launcher Crashing And Random Freezing and Random Crashs

2019-12-13, 18:49 PM

Moto Z2 Force which i purchased a littie more then a year ago is having alot of app launcher crashing and random phone restarts and boots up strangley with wifi off which the wifi is problay nothing but happens atleast 2 or 3 times a day, my moto UI used to crash every now and then but now this is crashing instead. Already tried clearing my app laucher cache and have already tried debug mode

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8729 Posts

03-05-2018

US

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Re: Phone - (App Launcher Crashing And Random Freezing and Random Crashs

2019-12-16, 15:44 PM

Hi TBEA,

 

I appreciate the things you've tried. I would initially suggest booting your phone in safe mode and see if there's an improvement. It is also advisable to perform full factory data reset without restoring your backup /third-party apps. 

 

Factory Data Reset:
Settings > System > Reset options > Factory Reset
*Backup your important files before doing the reset so you won't lose them
*Don't restore your backup until observed and have seen improvements

 

Best regards,
Rich
Motorola-Lenovo Support



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