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Moto Z Phones - Mod CapableMoto Z² Force
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1 Posts

02-23-2019

US

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Screen flashing

2019-02-23, 13:23 PM

My Moto z2 force has started flashing static while attempting to do anything. The problem persists and then goes away. US Cellular was absolutely no help and I was informed that their third party insurance, Assurian will only reimburse me after I have purchased a new phone. I tried safe mode and had the same issue. Not sure if it is a hardware or battery issue , but I would definitely prefer to keep my fairly new and excessively overpriced phone.

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3736 Posts

04-04-2013

US

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Re: Screen flashing

2019-02-23, 13:29 PM

Sorry to hear that.  You said "fairly new".  Is it less than 12 months old, since you first purchased it?  If so the original manufacturer warranty from Motorola should still be valid.

~Scott
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332 Posts

02-11-2019

PH

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Re: Screen flashing

2019-02-25, 18:20 PM

Hi Brokenmotoomaha,

 

Thank you for reaching out. I could understand how frustrating this must be, we'd like to help. Can you please try to use the Moto Help or Device Help app that is installed on your device and do a Hardware test to see if the same concern will persist? Also, make sure to have your software up to date. 

 

Let us know how it goes.

 

Regards,
May
Moto Support

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